Lifecycle Marketing Specialist

Chicago, IL (On-site)

$90K/yr – $100K/yrMid Level2+ years expFull time

Posted 5 months ago

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Job Summary

Own end-to-end lifecycle marketing and retention campaigns, focusing on automated flows, subscription messaging, and data-driven optimization to improve engagement and churn.

  • Must-have: 2–4 years of lifecycle/CRM experience
  • Standout: Ownership of automated flows and subscription-related messaging

Job Description

Responsibilities
  • Build and manage automated flows, including:
  • Welcome and onboarding
  • Education and product discovery
  • Replenishment and cross-sell
  • Win-back and churn prevention
  • Execute campaign calendars aligned with product launches and retention priorities
  • Implement segmentation strategies based on customer behavior
  • Maintain strong list hygiene and deliverability standards
  • Testing & Optimization
  • Run A/B tests across subject lines, creative, offers, cadence, and timing
Requirements
  • 2–4 years of experience in lifecycle, CRM, email, or retention marketing
  • Experience with SMS platforms such as Klaviyo
  • Familiarity with Shopify ecosystem
  • Strong comfort with data and spreadsheets
  • Detail-oriented and highly organized
  • Comfortable working in a fast-paced, entrepreneurial environment
  • Curious and eager to learn advanced retention strategy
  • Experience in DTC, CPG, beauty, or wellness is strongly preferred
Preferred
  • Location: Chicago preferred
  • Experience in DTC, CPG, beauty, or wellness is strongly preferred

Traffic Signals

Monthly Visitors
543.8K
Monthly Google Ads Budget
$10
Traffic Source Mix
Search
24.3%
Direct
60.5%
Referral
5.5%
Social
7%
Paid
2.4%

Headcount Trend

Current headcount: ~14

Marketing Team

Marketing Team Size
5 (36% of company)