Lifecycle Marketing Manager

USA (Remote)

$70K/yr – $80K/yrSenior Level7+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the end-to-end lifecycle engine for a multi-audience education nonprofit, turning complex journeys into connected, automated engagement across email, SMS, and CRM touchpoints.

  • Lifecycle Ownership: Build scalable nurture systems and audience-centric journeys that move users from awareness to advocacy across B2G, B2B, B2B2C, and B2C segments.
  • Platform & Data: Lead HubSpot-based automation, segmentation, and CRM architecture with cross-functional partners to ensure data quality and consistent messaging.

Job Description

Responsibilities

  • Builds and optimizes lifecycle marketing strategies across multiple audience types and customer journey.
  • Develops audience strategies that connect with the full range of stakeholders we serve, including government/public systems, Head Start and early childhood providers, community partners, decision-makers, and families across B2G, B2B, B2B2C, and B2C audiences.
  • Develops scalable nurture and engagement systems that support awareness, onboarding, activation, engagement, retention, renewals, advocacy, and re-engagement
  • Creates connected customer journey frameworks across email, SMS, CRM workflows, landing pages, enrollment communication, and digital touchpoints
  • Helps evolve the organization from isolated communication tactics toward connected, audience-centered relationship marketing
  • Serves as a key operational lead for lifecycle marketing execution inside HubSpot.
  • Builds and manages automated nurture workflows, email sequences, SMS communication flows, audience segmentation, smart lists, behavioral triggers, lifecycle stages, onboarding pathways, retention and re-engagement campaigns, and CRM communication systems
  • Ensures lifecycle workflows remain scalable, organized, audience-centered, and aligned with broader campaign strategies
  • Partners with VP of Marketing, and other leaders to improve automation architecture, CRM structure, segmentation consistency, and data quality
  • Leads execution and optimization of email communications across multiple audience segments and lifecycle stages

Requirements

  • Bachelor's degree
  • 7+ years of experience in lifecycle marketing, CRM marketing, marketing automation, customer journey strategy, or audience engagement marketing
  • HubSpot certification is strongly preferred, along with demonstrated experience building and operating scalable marketing systems within HubSpot
  • Experience within education, early childhood, edtech, nonprofit, mission-driven organizations, or multi-brand ecosystems preferred
  • Physical exam and background checks are required for this position
  • Travel required locally or long-distance up to 10% of the time for work-related meetings and functions
  • Must have a valid driver's license and/or reliable transportation
  • Strong hands-on experience with HubSpot
  • Experience building automated nurture systems and customer journey workflows
  • Strong understanding of customer journeys, audience engagement, lifecycle stages, email and SMS marketing, marketing automation, audience segmentation, and CRM communication strategy
  • Experience working cross-functionally across marketing, content, creative, web/UX, growth/analytics, and operations teams
  • Strong analytical mindset with ability to translate engagement data into actionable insights
  • Excellent organizational and project management skills
  • Comfortable operating in evolving, collaborative, and fast-moving environments
  • Familiarity with HubSpot, Google Analytics, Looker Studio, Miro, Monday.com or similar project management tools, SMS and marketing automation platforms, and CRM integrations and customer communication systems
  • Experience supporting B2B and B2C audiences
  • Physical Requirements: see below

Nice to Have

  • Experience within education, early childhood, edtech, nonprofit, mission-driven organizations, or multi-brand ecosystems preferred
  • HubSpot certification is strongly preferred, along with demonstrated experience building and operating scalable marketing systems within HubSpot
  • Bachelor's degree in relevant field (implied)
  • Strong hands-on experience with HubSpot (implies preferred)
  • Experience building automated nurture systems and customer journey workflows across marketing systems

Benefits

  • Medical, Dental, and Vision Insurance with multiple plan options to fit your needs
  • Health Savings Account (HSA) with company contributions up to $800 annually
  • Flexible Spending Accounts (FSA) for health and dependent care expenses
  • 401(k) Retirement Plan with up to 4% company match and immediate vesting
  • Company-paid Short-Term and Long-Term Disability and Basic Life Insurance
  • Up to $500 per year in Professional Development Reimbursements
  • Employee Assistance Program (EAP) with counseling and mental wellness support
  • Wellness Programs, including virtual fitness, nutrition, and mindfulness classes
  • Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks

Acelero Learning

3.2 Glassdoor

We design & deliver inclusive, anti-bias, & rigorous approaches to eliminate gaps between young children’s inherent potential & their achievement in school.Acelero Learning was founded in 2001 by a former Head Start teacher and Children Defense Fund staffer, with a clear mission -- to work with local communities to improve the quality of Head Start programs. In 2005, Acelero Learning began to directly administer Early Head Start and Head Start programs through delegate agencies -- locally managed affiliates with their own local boards of directors that received dedicated support from the Acelero Learning Support Center in New York.Today, Acelero Learning affiliates operate a network of Head Start and other early childhood programs serving nearly 5,000 young children and families across the country. Our affiliates in Philadelphia, Pennsylvania; Camden, Monmouth and Middlesex Counties in New Jersey, Clark County, Nevada, Aiken and Barnwell Counties in South Carolina and Racine and Milwaukee counties in Wisconsin have each improved the delivery of early childhood education in their communities -- increasing enrollment, improving teacher salaries and dramatically expanding the number of hours of programming for children and families.

Founded in 2001
New York, New York, USA
895 employees (4 in marketing)
57% recommend to a friend
75% CEO approval

Traffic Signals

Monthly Visitors
7.3K
Traffic Source Mix
Search
30.5%
Direct
45%
Referral
5.7%
Social
17.2%
Paid
1.5%

Headcount Trend

Current headcount: ~895

Marketing Team

Marketing Team Size
3 (0% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$4M
Last Raise
$4M
Private Equity, 3 years ago

Funding History

  • Oct 2022
    Private Equity Round
  • May 2015
    Debt Financing • $4M