Lifecycle CRM Manager

USA (Remote)

Salary Not AvailableMid LevelFull time

Posted 3 months ago

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Job Summary

Own lifecycle CRM for student retention and growth, turning learning journeys into scalable retention and acquisition channels through onboarding flows, trigger-based messaging, and a repeatable referral system.

  • Onboarding & activation: design flows that reduce early churn and build a learning habit.
  • Lifecycle & engagement: intelligent triggers across email, WhatsApp, and SMS to motivate students and intervene when at risk.
  • Referral engine: design end-to-end referral flows and scalable mechanisms to convert happy graduates into new students.

Job Description

Own lifecycle CRM for student retention and growth, turning learning journeys into scalable retention and acquisition channels through onboarding flows, trigger-based messaging, and a repeatable referral system.

  • Onboarding & activation: design flows that reduce early churn and build a learning habit.
  • Lifecycle & engagement: intelligent triggers across email, WhatsApp, and SMS to motivate students and intervene when at risk.
  • Referral engine: design end-to-end referral flows and scalable mechanisms to convert happy graduates into new students.
TripleTen Indonesia logo

TripleTen Indonesia

TripleTen (formerly Practicum): Empowering all to thrive in tech. Our coding bootcamp provides versatile learners with the skills and confidence for sustainable careers. Unlock your potential with us! 🌱💡💻

Gambir, Jakarta, IDN
2 employees (1 in marketing)

Traffic Signals

Monthly Visitors
1.9M
Monthly Google Ads Budget
$606.3K
Traffic Source Mix
Search
22.3%
Direct
34.2%
Referral
2.2%
Social
15.9%
Paid
19.4%

Headcount Trend

Current headcount: ~3

Marketing Team

Marketing Team Size
1 (50% of company)