Operate and coordinate office services tasks with a focus on reprographics, mail, and intake to meet deadlines and quality standards.

• Own job intake, prioritization, and QA for reprographics and mail.
• Must be able to lift up to 50 lbs. on a regular basis and interact with clients.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Communicate with supervisor or client on job or deadline issues.
• Follow procedures to run jobs in proper order.
• Troubleshoot basic equipment problems and load machines with paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Adhere to Williams Lea policies in addition to client site policies.

• High school diploma or equivalent.
• Minimum 1 year office services experience in corporate, legal, or large environments.
• Skilled in mail, phone, email, digital reprographics and mail equipment.
• Familiar with general back office procedures to meet client satisfaction.
• Proven customer service skills to create and maintain relationships.
• Good written and verbal communication with professional telephone etiquette.
• Attention to detail with strong organizational skills.
• Ability to meet deadlines and complete projects timely.
• Ability to handle sensitive and confidential documents and information.
• Work well in a team and with multi-functional backgrounds.
• Able to work in a fast-paced environment with a can-do attitude.

• RRD benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary coverages, plus parental leave, adoption assistance, tuition assistance and employer discounts.