Hospital Account Specialist

Burlington, NC (Unknown)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

Job Summary

Drive hospital partnerships by building relationships with discharge planners and leaders, educating staff on AuthoraCare’s continuum of services, and guiding patients from referral to handover while identifying barriers to improve referrals.

  • Relationship Building: Establish and nurture relationships with discharge planners, case managers, and department heads to facilitate referrals.
  • Education and Promotion: Educate hospital teams about hospice, palliative care, HBPC, and GUIDE; promote services through direct outreach and presentations.
  • Referral Optimization: Identify barriers, use market analytics to monitor penetration, and provide feedback to improve referral processes.

Job Description

Drive hospital partnerships by building relationships with discharge planners and leaders, educating staff on AuthoraCare’s continuum of services, and guiding patients from referral to handover while identifying barriers to improve referrals.

  • Relationship Building: Establish and nurture relationships with discharge planners, case managers, and department heads to facilitate referrals.
  • Education: Educate hospital staff about AuthoraCare’s continuum of services, including hospice, palliative care, HBPC, and GUIDE with companion home health.
  • Patient and Family Interaction: Meet newly referred patients and their families, ensuring a smooth handover to the Hospital Liaison.
  • Barrier Identification: Identify and collaboratively address barriers to referrals to enhance service accessibility.
  • Sales and Marketing: Promote AuthoraCare services through direct sales efforts, marketing initiatives, and public presentations and position the organization’s services as a solution.
  • Data Utilization: Use market analytics and data to monitor hospital penetration and optimize referral strategies.
  • Feedback and Reporting: Provide regular feedback on market trends, referral patterns, and customer service needs to the business development team.
  • Daily Meetings: Attend daily hospital progression meetings, as appropriate and permitted.
  • High school diploma or equivalent required.
  • Bachelor’s degree preferred or equivalent medical sales experience of a minimum of five years, with at least two years in healthcare.
  • RN, LPN, or SW degree is a plus.
  • Three to five years of experience in healthcare sales or marketing, with a preference for experience in home care, hospice, long-term care, or physician relations.
  • Other: Valid state-issued driver's license required. Must carry automobile liability insurance at limits required by agency. Must have own transportation.
  • Bachelor’s degree preferred or equivalent medical sales experience of a minimum of five years, with at least two years in healthcare.
  • RN, LPN, or SW degree is a plus.
  • Competitive salaries and a comprehensive benefit package which includes paid time off (PTO), seven paid holidays, medical, dental, vision, disability, and life insurance, and 403B match after 12 months of service.
  • Other benefits include mileage reimbursement, flexible work schedules, professional growth and development opportunities, and employee engagement activities.
AuthoraCare Collective logo

AuthoraCare Collective

Formerly Hospice of Greensboro and Hospice of Alamance-Caswell. Our patients are always the author of their life story. During a challenging illness, AuthoraCare Collective helps them author more moments that matter, regardless of the stage of their illness or condition.Palliative | Hospice | Grief Support | Kids Path

Founded in 1980
Greensboro, North Carolina, USA
178 employees (5 in marketing)

Marketing Team

Marketing Team Size
4 (2% of company)

Traffic Signals

Monthly Visitors
7.6K
Monthly Google Ads Budget
$7.4K
Traffic Source Mix
Search
28.6%
Direct
46.7%
Referral
5.8%
Social
17.3%
Paid
1.5%

Headcount Trend

Current headcount: ~178
AuthoraCare Collective logo

Hospital Account Specialist

AuthoraCare Collective · Burlington, NC · Unknown