Responsibilities

• Visit healthcare practices and community partners across the DC / Maryland / Northern Virginia region.
• Implement external referral strategies and train client teams on referral outreach — who to contact, what to say, when to follow up, and how to track results.
• Support internal referral programs: scripts, emails, texts, team training, and follow-up processes that improve patient-to-patient referrals.
• Help plan and run healthcare events, classes, panels, and health fairs — and drive attendee booking and post-event follow-up.
• Conduct structured sales-system audits with client teams, document findings, and train staff on improved follow-up and conversion practices.
• Maintain accurate notes, activity records, and follow-up tasks in our CRM, and help turn field lessons into repeatable SOPs.

Requirements

• Reliable transportation and a valid driver's license; comfortable working in the field several days per week.
• Strong interpersonal and communication skills.
• Ability to document activity clearly in aCRM or project-management system.
• Comfortable learning new software and AI-assisted workflows.

Preferred

• Healthcare experience is helpful but not strictly required for the right person.
• Relevant backgrounds include physician liaison / provider relations, healthcare community outreach, home care or senior living business development, healthcare event coordination, patient engagement / care coordination, client success or implementation work, or relationship-heavy local business development.