Head of Marketing / Chief Marketing Officer

Costa Mesa, CA (On-site)

Salary Not AvailableSenior Level10+ years expFull time

Posted 3 months ago

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Job Summary

Lead unified, multi-channel marketing for a collectibles-focused organization and guide a high-performing team to drive revenue growth across auctions, retail, marketplace, and services.

  • Own strategy and calendar across auctions, galleries, marketplace, and services.
  • Must-have: 10+ years in marketing leadership with revenue growth and ROI focus.
  • Standout: Experience managing large budgets and cross-functional teams.

Job Description

Responsibilities

  • Develop and execute a unified marketing strategy aligned with company growth objectives across all business lines
  • Build and manage the annual marketing budget, ensuring efficient allocation of resources and strong ROI
  • Establish KPIs and reporting frameworks to measure performance and optimize campaigns
  • Create and manage a comprehensive marketing calendar across auctions, retail, marketplace, and services
  • Develop tailored marketing plans for: Auctions: Drive consignments and bidder participation across global sales; Retail Galleries: Increase foot traffic, purchases, and walk-in consignments; Stack’s Marketplace: Acquire and retain buyers and sellers; Services: Promote Vault, Collectibles Market Qualified (CMQ), and Coins in Motion; Apex Streams (Whatnot): Scale live social commerce presence and customer engagement
  • Oversee execution across a diverse set of marketing channels: Print advertising in trade publications; SEO and organic search growth; SEM and paid acquisition campaigns; AI-driven optimization and emerging marketing technologies; Digital marketing (email, social, display, affiliate); Broadcast opportunities including radio and television
  • Build, lead, and mentor a high-performing marketing team across disciplines; Manage external agencies and vendors (creative, media buying, PR, SEO, etc.); Foster a culture of accountability, creativity, and continuous improvement
  • Coordinate closely with auction, gallery, marketplace, and operations teams to align marketing initiatives; Partner with numismatic specialists and business leaders to bring products and stories to market effectively; Collaborate with Gold.com affiliated companies to share best practices, leverage synergies, and optimize group-wide performance

Requirements

  • 10+ years of marketing leadership experience, ideally within collectibles, luxury goods, marketplaces, or e-commerce
  • Proven track record of driving revenue growth through multi-channel marketing strategies
  • Experience managing significant marketing budgets with strong analytical and ROI focus
  • Deep understanding of both traditional and digital marketing channels
  • Strong leadership, communication, and project management skills
  • Entrepreneurial mindset with the ability to thrive in a fast-paced, evolving environment

Preferred

  • Experience with marketplace platforms and/or social commerce (e.g., Whatnot, eBay Live) preferred

Benefits

  • Health, vision, dental, and life insurance
  • 401(k) with company match
  • Paid vacation & holidays
  • Flexible spending account
  • Employee Assistance Program