Responsibilities

• GTM Systems Strategy & Roadmap
• - Define and execute the roadmap for Postman\'s GTM tech stack across the full customer lifecycle — from pipeline to renewal and expansion.
• - Translate business needs from Sales, CS, Professional Services, and GTM Ops into scalable system solutions, balancing build vs. buy decisions with long-term architectural coherence.
• - Serve as the primary business systems partner and trusted advisor to GTM leadership — surfacing opportunities, managing tradeoffs, and aligning stakeholders on priorities.
• - Own the GTM tools budget; drive ROI accountability across the portfolio and manage vendor relationships, contracts, and renewals.
• - Collaborate closely with Marketing Ops on the overall GTM platform strategy and AI roadmap, ensuring alignment across the full funnel without duplicating ownership.
• AI Roadmap for GTM
• - Drive the AI roadmap for the GTM organization in close collaboration with GTM leadership, Engineering, and Operations.
• - Identify the highest-impact opportunities to embed AI and automation across the revenue lifecycle: lead scoring, pipeline forecasting, conversation intelligence, rep productivity, automated enrichment, next-best-action, and customer health signals.
• - Partner with IT, Data Engineering, and Analytics to build the data foundation required for reliable AI outputs — clean, unified, and governed.

Requirements

• 10+ years in business systems, revenue operations technology, or GTM systems roles at high-growth B2B SaaS companies.
• Deep hands-on Salesforce expertise (Sales Cloud); Salesforce Admin certification or equivalent practical depth required.
• Demonstrated experience owning a GTM tech stack end-to-end — strategy through execution — across both pre-sale and post-sale systems.
• Track record of building and delivering multi-year systems roadmaps with measurable business impact.
• Experience evaluating and deploying AI and automation tools in a GTM or revenue context.
• Proven ability to partner with Engineering as a co-stakeholder on systems and AI initiatives.
• Experience managing and developing a team of admins, analysts, and developers.
• Strong executive communication skills — you can translate technical complexity for a CRO and business requirements for an engineering team.

Preferred

• Salesforce Architect certification (Application Architect, System Architect, or CTA).
• Experience with iPaaS / integration tools (Workato, MuleSoft, Boomi, or equivalent).
• Prior experience at a developer-focused or PLG (product-led growth) SaaS company.
• Exposure to revenue recognition or finance systems (Zuora, Stripe Billing, NetSuite, or equivalent).
• Experience driving systems roadmaps for M&A integration.

Benefits

• In addition to Postman\'s pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.