Head of GTM Operations, Servicenow.org

Chicago, IL (Remote)

$175K/yr – $289K/yrSenior Level10+ years expFull time

Posted 2 weeks ago

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Job Summary

Own the sales operations and GTM governance for a software enterprise, translating strategy into measurable actions, and cross‑functional execution to accelerate NNACV.

  • Collaborate with the GVP ServiceNow.org to set and drive organizational vision, strategy revenue and workforce plans.
  • Drive data‑driven GTM evolution based on market conditions and company priorities.
  • Translate strategy into actionable steps with Sales Leaders to instantiate NOWSell and support adoption of GTM/Segmentation, Quota/Compensation, Account/Territory Planning, Pipeline, Forecasting, Renewals, Win/Loss, Sales Enablement, and Reporting.

Job Description

Own the sales operations and GTM governance for a software enterprise, translating strategy into measurable actions, and cross‑functional execution to accelerate NNACV.

  • Collaborate with the GVP ServiceNow.org to set and drive organizational vision, strategy revenue and workforce plans.
  • Drive data‑driven GTM evolution based on market conditions and company priorities.
  • Translate strategy into actionable steps with Sales Leaders to instantiate NOWSell and support adoption of GTM/Segmentation, Quota/Compensation, Account/Territory Planning, Pipeline, Forecasting, Renewals, Win/Loss, Sales Enablement, and Reporting.
  • Analyze sales performance metrics to continuously optimize the sales strategy.
  • Initiate integrated sales plays across Sales, Marketing, GSD and Partners to accelerate NNACV in core solution areas with Product Marketing.
  • Develop and manage the operational budget aligned to strategic goals.
  • Collaborate across sales and functions including marketing, finance, product, and more.
ServiceNow logo

ServiceNow

4.4 Glassdoor

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

Founded in 2004
Santa Clara, CA, US
32K employees (2,162 in marketing)
89% recommend to a friend
97% CEO approval

Traffic Signals

Monthly Visitors
3.8M
Monthly Google Ads Budget
$1.1M
Traffic Source Mix
Search
39.6%
Direct
49.8%
Referral
7.1%
Social
2.1%
Paid
1.3%

Headcount Trend

Current headcount: ~31.3K

Marketing Team

Marketing Team Size
1,319 (4% of company)
Median Career Experience
19.5 years
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
14

Funding

Total Funding
$83.7M
Last Raise
$11M
Post IPO Equity, 3 years ago

Funding History

  • Dec 2022
    Post IPO Equity
  • Mar 2012
    Private Equity • $11M
  • Feb 2012
    Private Equity • $17.9M

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