Head of Communications at Flex | San Francisco, CA | $228K/yr – $285K/yr

Flex

Head of Communications

San Francisco, CA (Hybrid)

$228K/yr – $285K/yrSenior Level10+ years expFull time

Posted 3 months ago

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Job Summary

Lead Flex’s communications strategy and executive readiness at a senior level.

Must-have: 10+ years in fintech or regulated consumer industries with agency management.
Standout: Credible on-record/spokesperson with crisis and high-stakes interview experience.

Job Description

Responsibilities

Develop and maintain Flex’s core narrative and messaging framework, ensuring consistency across media, partners, and public-facing communications
Own and manage the relationship with our PR agency, setting strategy, briefing priorities, and holding them accountable for measurable outcomes
Lead proactive media engagement including press outreach, executive profiles, thought leadership placements, and product or company announcements
Serve as a key partner to executive leadership by preparing talking points, media training, and interview preparation for external engagements
Act as the company’s communications lead during sensitive or high-stakes situations, crafting responses and representing Flex with clarity and composure
Monitor media coverage and industry narratives related to fintech and consumer finance, identifying opportunities to proactively shape the conversation
Build and scale the communications function over time as Flex continues to grow

Requirements

10+ years of communications experience, with significant time in fintech, financial services, or another highly regulated consumer industry
Proven track record managing PR agencies and holding them accountable for strategic outcomes
Experience navigating high-stakes or adversarial media environments - not just securing coverage in friendly outlets
A confident and credible spokesperson who is comfortable speaking on the record, on camera, and representing the company publicly
Ability to translate complex financial products and concepts into clear, human narratives without oversimplifying
Thrives in fast-moving environments and is comfortable operating both strategically and hands-on when needed

Benefits

Competitive medical, dental, and vision
Company equity
401(k) plan with company match
Unlimited paid time off + 13 company paid holidays
Parental leave
Flex Cares Program: Non-profit company match + pet adoption coverage
Free Flex subscription
Competitive compensation + company equity
Unlimited PTO

Flex

3.8 Glassdoor

Flex (Reg. No. 199002645H) is the global manufacturing partner of choice that helps leading brands design, build, and manage products that improve the world. For more information, visit flex.com.We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.

Founded in 1990

Austin, Texas, USA

53K employees (1,834 in marketing)

flex.com

75% recommend to a friend

79% CEO approval