Growth Specialist at Fini | USA

Fini

Growth Specialist

USA (Remote)

Salary Not AvailableMid LevelPart time

Posted 4 months ago

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Job Summary

Drive growth through data-driven lead generation and cross-functional collaboration to grow pipeline and optimize performance.

Own lead generation and pipeline management
Strong analytical and data interpretation skills
Experience with growth hacking and cross-functional collaboration

Job Description

Responsibilities

Generating and nurturing leads
Identifying and capitalizing on growth opportunities
Managing sales pipelines
Contributing to the implementation of growth strategies
Collaborating closely with cross-functional teams
Helping drive the company's business objectives through data-driven initiatives and innovative solutions

Requirements

Strong Analytical Skills to interpret data, evaluate performance, and identify growth opportunities
Excellent Communication skills to build relationships, convey ideas effectively, and collaborate across teams
Experience in Growth Hacking and Sales to develop creative marketing strategies and close deals
Proficiency in Project Management to plan, execute, and oversee growth initiatives efficiently
Self-motivated, detail-oriented, and able to manage responsibilities in a fast-paced environment
Bachelor's degree or equivalent professional experience in Marketing, Business Development, or a related field

Preferred

Familiarity with customer support, SaaS, or fintech industries is an advantage

Fini

Fini is an accuracy-first AI for customer support that actually resolves your customers’ issues.CX and Support leaders at mid-market and enterprise B2C companies in fintech, SaaS and marketplaces use Fini as the AI support agent they can trust with high-stakes, often regulated workflows like refunds, KYC, account changes and billing disputes – not just FAQs. Our customers safely automate up to 80% of tickets in selected journeys with 98% verified accuracy, cut resolution times and lift CSAT by over 10%, while every answer stays fully traceable to their real policies, data and systems – never hallucinated. Powered by a RAGless, agentic AI architecture that plugs into your existing stack (Zendesk, Salesforce, Intercom, HubSpot and more), Fini turns AI from a risky experiment into an audited resolution layer for support. Fini already handles over 1,000,000 tickets every month for organisations like the U.S. Chamber of Commerce, Bitdefender, TrainingPeaks and multiple Fortune 500 companies, and is built to meet strict standards like SOC 2, GDPR, ISO 27001 and the EU AI Act.

Founded in 2022

San Francisco, California, USA

56 employees (3 in marketing)

www.usefini.com/?utm_source=linkedin&utm_medium=social