Responsibilities

• Identify and contact patients and providers who are strong candidates for Cadence testimonials, using approved outreach workflows, scripts, and documentation processes.
• Conduct and record testimonial interviews with patients, providers, and internal team members, following Cadence's consent, privacy, and compliance requirements at every step.
• Use Descript to produce transcripts, organize recordings, and deliver first-cut edits for marketing team review.
• Partner with the marketing team to surface strong quotes, storylines, and moments that support health system, provider, and patient-facing marketing materials.
• Organize testimonial assets in Google Drive so they are consistently structured and easy for the team to locate and deploy.
• Apply AI productivity tools to improve testimonial engine workflows, including outreach tracking, transcript review, and content distribution.
• Coordinate with design to produce finished testimonial assets and support distribution across Cadence's owned channels.

Requirements

• Current enrollment in or recent completion of a degree program in marketing, communications, content production, journalism, healthcare, or a related field.
• Strong written and verbal communication skills, with the ability to conduct warm, professional conversations with patients and providers by phone.
• Demonstrated organizational skills and attention to detail, including experience maintaining trackers, project plans, or structured file systems.
• Proficiency in Google Suite - including Docs, Sheets, Drive, and Gmail - and the ability to learn new tools quickly, including phone systems, recording platforms, and AI-enabled editing software.
• Good judgment when handling sensitive information, following approved processes, and operating within compliance and privacy workflows.
• Fluency with AI productivity tools (such as Gemini, Notion AI, or comparable platforms) and comfort applying them to structured workflows, reporting, and process documentation.

Benefits

• Competitive pay & equity*
• Fully remote
• Comprehensive health coverage: Medical, dental & vision
• Paid time off
• 401k plan + matching
• Paid parental leave
• Home office stipend