Growth Lead, Franchises

San Francisco, CA (On-site)

$133K/yr – $179K/yrSenior Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive franchise-market growth through testable GTM motions with direct operator and franchisor engagement.

  • Own end-to-end franchise growth experiments: channel tests, messaging, and landing pages.
  • Must-have: 2–5 years of experience in consulting, banking, startups, GTM roles, or similar.
  • Standout: Direct ownership of pilot programs and franchise ecosystem partnerships.

Job Description

Responsibilities

  • Figure Out the Franchise Motion (0 → 1)
  • Understand how franchise systems buy (corporate vs franchisee vs both)
  • Identify high-potential segments (e.g., QSR, fitness, home services, multi-unit operators)
  • Test different entry points (top-down via franchisor vs bottom-up via operators)
  • Run scrappy tests across channels (events, outbound support, partnerships, content, paid)
  • Try different GTM motions (corporate deals, multi-location bundles, pilot programs)
  • Use results to determine what scales
  • Be Close to Customers (talk directly to franchise owners, operators, and corporate teams)
  • Understand operational pain points (unit economics, reporting, cash flow, multi-entity complexity)
  • Translate insights into messaging and acquisition strategies

Requirements

  • 2–5 years of experience in consulting, banking, startups, GTM roles, or similar
  • MBA or equivalent experience is a plus, not required
  • Exposure to SMBs, multi-location businesses, or operations-heavy industries is helpful

Preferred

  • Strong business judgment
  • Ownership of something ambiguous before
  • Excited to do the work yourself—not just design strategy
  • Comfortable navigating messy, multi-stakeholder environments

Benefits

  • Flexible vacation/time-off policy
  • All federal holidays are observed
  • Competitive benefits package including additional wellness benefits
  • Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
  • 401(k) plan
Pilot.com logo

Pilot.com

3.4 Glassdoor

Pilot provides the most reliable accounting, CFO, and tax services for startups and small businesses. We partner with thousands of companies to help them grow sustainably and operate more effectively.

Founded in 2016
San Francisco, California, USA
418 employees (21 in marketing)
63% recommend to a friend
69% CEO approval

Traffic Signals

Monthly Visitors
49.2M
Monthly Google Ads Budget
$858.2K
Traffic Source Mix
Search
42.1%
Direct
48.1%
Referral
6.9%
Social
2.7%
Paid
0.3%

Headcount Trend

Current headcount: ~422

Marketing Team

Marketing Team Size
17 (4% of company)
Median Career Experience
12.5 years
Median Tenure
1.7 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$172.1M
Last Raise
$110.5M
Series Unknown, 4 years ago

Funding History

  • Jan 2022
    Series Unknown
  • Jun 2021
    Secondary Market
  • Jan 2021
    Series C • $110.5M

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