Growth Intern at Fini | USA

Fini

Growth Intern

USA (Remote)

Salary Not AvailableIntern/New GradPart time

Posted 4 months ago

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Job Summary

Drive growth by analyzing metrics and optimizing funnels, collaborating cross-functionally to execute growth-focused marketing and sales strategies.

Assist in identifying growth opportunities and executing marketing and sales strategies.
Analyze key metrics to inform decisions for growth initiatives.
Collaborate with cross-functional teams to improve acquisition and retention.

Job Description

Responsibilities

assist with identifying growth opportunities, analyzing key metrics, supporting and optimizing sales funnels, and executing marketing and sales strategies.
collaborating with stakeholders to develop and implement creative growth tactics and supporting ongoing projects.
engage with cross-functional teams to improve customer acquisition and retention strategies.

Requirements

Strong Analytical Skills for data evaluation, reporting, and identifying growth opportunities.
Effective Communication Skills including written and verbal proficiency for cross-functional collaboration and outreach.
Experience or interest in Growth Hacking strategies and Sales initiatives.
Basic Project Management skills to organize, track, and contribute to multiple growth-focused projects.
High adaptability to dynamic environments and a proactive problem-solving mindset.
Proficiency in tools like Google Analytics, CRM platforms (e.g., HubSpot, Salesforce), or similar is a plus.

Preferred

Pursuing or holding a degree in Business, Marketing, Data Analytics, or a related field is preferred.

About Fini

Fini is a cutting-edge AI solution designed to transform customer support with unparalleled accuracy.
Focused on serving CX and Support leaders in mid-market and enterprise B2C companies, Fini automates up to 80% of support tickets for high-stakes workflows like refunds, KYC, account changes, and billing disputes.
With a 98% verified accuracy rate and the ability to cut resolution times while improving customer satisfaction scores (CSAT) by over 10%, Fini ensures every response aligns with real policies, data, and systems.
Trusted by organizations such as the U.S. Chamber of Commerce, Bitdefender, and TrainingPeaks, Fini processes over 1,000,000 tickets monthly and meets stringent compliance standards like SOC 2, GDPR, ISO 27001, and the EU AI Act.

Fini

Fini is an accuracy-first AI for customer support that actually resolves your customers’ issues.CX and Support leaders at mid-market and enterprise B2C companies in fintech, SaaS and marketplaces use Fini as the AI support agent they can trust with high-stakes, often regulated workflows like refunds, KYC, account changes and billing disputes – not just FAQs. Our customers safely automate up to 80% of tickets in selected journeys with 98% verified accuracy, cut resolution times and lift CSAT by over 10%, while every answer stays fully traceable to their real policies, data and systems – never hallucinated. Powered by a RAGless, agentic AI architecture that plugs into your existing stack (Zendesk, Salesforce, Intercom, HubSpot and more), Fini turns AI from a risky experiment into an audited resolution layer for support. Fini already handles over 1,000,000 tickets every month for organisations like the U.S. Chamber of Commerce, Bitdefender, TrainingPeaks and multiple Fortune 500 companies, and is built to meet strict standards like SOC 2, GDPR, ISO 27001 and the EU AI Act.

Founded in 2022

San Francisco, California, USA

56 employees (3 in marketing)

www.usefini.com/?utm_source=linkedin&utm_medium=social