Group Account Director

Chicago, IL (Hybrid)

$140K/yr – $165K/yrSenior Level8+ years expFull time

Posted 4 months ago

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Job Summary

Own and lead account work for Kraft Heinz at The Kitchen, directing client relations and cross-functional collaboration to drive big ideas and scalable output.

  • Must-have: 8+ years in accounts/client service or related roles at a traditional or hybrid agency.
  • Standout: Demonstrated leadership across multi-project, multi-team initiatives with P+L awareness.

Job Description

Responsibilities

  • INTERNAL RELATIONS: You are the main point of contact for our marketing brand partners within Kraft Heinz. You’ll work directly with marketers in the organization to ensure we’re anticipating the future, and building a team to do incredible work that is unique to The Kitchen.
  • ACCOUNT TEAM MANAGEMENT: Manage your team’s structure and resourcing, ensuring that we focus on the work that exceeds expectations. You lead teams and ensure strong and non-traditional creative output, collaborating and working with The Kitchen’s Executive Creative Director
  • WORKFLOW MANAGEMENT: You’ll direct the team’s focus – ensuring that you are helping the team stay on top of their deliverables and are focused against the right work daily, quarterly, and annually.
  • TEAM LEADERSHIP: You Inspire and direct a team to believe in The Kitchen’s mission and to deliver true success for our brands. You are responsible for growing, retaining, and motivating the Account team to succeed.
  • COLLABORATION: You act with optimism and a love for the next big challenge, working as one integrated team with your brand partners and the Creative Directors. You are the voice of the brand team inside The Kitchen.
  • ADAPTABILITY: You demonstrate resiliency in a dynamic, fast paced work environment where ideas and opportunities happen fast and require flexibility.
  • ORGANIZATION & FOLLOWTHROUGH: You have a process driven heart and like defining new processes and ways of working and can communicate them out to a broader group. You can sit above the work but are able to dive in as needed. You follow through in all you do via clear communication. You help the agency develop a strong and positive relationship within the Kitchen and Kraft Heinz.

Requirements

  • 8+ years of experience working Accounts, Client Service, Project Management, or a related role in a traditional, social, or medium agnostic agency focused on big ideas.
  • Significant experience leading large scale productions
  • Exceptional leadership and people management skills
  • Proven project management & Account management expertise
  • Proven strategic thinker
  • Authentic people person with exceptional interpersonal skills
  • Confident and experienced with presentation skills.
  • Excellent organizational, negotiation skills
  • Outstanding critical thinking and problem-solving skills
  • Demonstrated ability to oversee, and deliver against, a large P+L.

Preferred

  • Proven ability to identify, pursue and sell business growth opportunities.
  • Exceptional relationship building and people management skills.
  • A positive and optimistic force, that drives projects forward through relationship-building, collaboration, and clear communication.

Benefits

  • The Kitchen believes in taking care of our team members and providing a supportive, rewarding and fun work environment.
  • Comprehensive Health & Wellness: Choose from three robust Cigna health plans, including options with low deductibles and HSA savings of up to $750 annually. Enjoy mental health coverage, dental, vision, and other wellness benefits
  • Employee Assistance Plan
  • Financial Perks: Annual HSA, FSA and DFSA, candidate referral bonus
  • Flexibility & Paid Time Off: Paid Time Off + Personal Days + Float days
  • Hybrid work policy: (2 days in office in Chicago) and options to work from anywhere.
  • Parental Support: 24 weeks of job protected leave, including 8 weeks at 100% pay. Extra cash for baby essentials, and a gradual return to work program
  • Fun Experiences: Company Immersion Day, Golden Apron Award, opportunity to work with the worlds leading brands
The Kitchen North America logo

The Kitchen North America

The Kitchen is the inside agency for Kraft Heinz, based in Toronto & Chicago, built to craft culture-defining moments for the world's biggest feel-good food brands. What makes us different? The way we work. Our team of creatives, strategists, producers, designers, and content creators work directly with our brand partners to unlock creativity and deliver breakthrough ideas at the speed of culture.

Founded in 2021
Toronto, Ontario, CAN
167 employees (104 in marketing)

Traffic Signals

Monthly Visitors
151.5K
Monthly Google Ads Budget
$13.4K
Traffic Source Mix
Search
58.7%
Direct
32.6%
Referral
6%
Social
2.2%
Paid
0.4%

Headcount Trend

Current headcount: ~167

Marketing Team

Marketing Team Size
64 (38% of company)
Median Tenure
1.1 years
Marketing Roles Posted (Last 30 Days)
4