Responsibilities

• Develop a multi-channel marketing, branding, and public relations plan in collaboration with Kroc Center Leadership.
• Write, design, and manage the production of internal and external marketing collateral, including print, digital, and social media content.
• Stay updated with digital marketing trends, using this knowledge to enhance the Kroc Center's online presence and execute campaigns across platforms such as the website, social media, and email.
• Track data and metrics to measure the success of marketing campaigns, adjusting strategies to improve performance.
• Coordinate with external vendors (e.g., printers, mail distribution) to ensure timely and accurate production of promotional materials.
• Utilize all available communications tools to optimize the customer journey of Kroc Center members, program participants, church congregants, and other guests.
• Manage content updates for the website and execute social media strategies, along with other public-facing systems such as the phone network, online registration system, mobile apps, etc.
• Create and maintain internal printed and digital signage, external digital displays, and printed collateral including schedules of recurring classes, programs, and events.
• Work with the membership and program teams to solicit, evaluate, and act upon customer inquiries and feedback.
• Coordinate with all departments to process, prioritize, and execute requests for marketing support and collateral.

Requirements

• Bachelor’s Degree in marketing, communications, public relations or another related field, with a minimum of 2 years experience in communications or related field, or equivalent combination of education and experience.
• English writing ability; preferred ability to communicate in Spanish
• Ability to write with versatility
• Ability to work independently with limited supervision under tight deadlines
• Strong writing, proofreading and editing skills
• Proficient in Microsoft Office 365
• Proficient in Adobe Creative Cloud
• Working knowledge of TEAMS and SharePoint
• Complete Safe From Harm training, and keep current
• Have CPR/AED/First Aid or obtain within 45 days
• Must have and maintain a current valid driver’s license and pass the Salvation Army Motor Vehicle Record check (MVR)

Preferred

• Project management and knowledge management skills preferred
• Spanish language ability (preferred)

Benefits

• Health Care Benefits which include:
• Medical
• Dental
• Vsion
• Hearing
• Flexible spending accounts
• AFLAC
• Voluntary life insurance benefits
• Short-Term and Long-Term Disability options
• Pet Insurance
• Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.