Front Office Strategy Consulting - Marketing & Commercial Strategy Senior Manager

San Francisco, CA (Unknown)

$124K/yr – $280K/yrSenior Level7+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the client marketing strategy and storytelling with CRM-driven programs to move revenue and engagement.

  • Growth and engagement: Lead customer-centric marketing strategies and messaging that drive revenue and engagement.
  • Leadership and operations: Guide teams through ambiguity while applying systems thinking to optimize client programs.
  • Measurement and feedback: Validate outcomes with clients, incorporate feedback, and refine strategies with data and marketing operations tactics.

Job Description

Responsibilities

  • Leading the development and execution of customer-centric marketing strategies to enhance client engagement and drive revenue growth
  • Guiding teams in crafting and conveying clear, impactful messages that tell a holistic story
  • Applying systems thinking to identify underlying problems and opportunities within client marketing initiatives
  • Validating outcomes with clients, sharing alternative perspectives, and acting on client feedback to refine strategies
  • Directing teams through complex and ambiguous situations, maintaining composure and focus on objectives
  • Developing and sustaining diverse and inclusive high-performing teams to achieve operational excellence
  • Initiating open and honest coaching conversations to foster team development and effectiveness
  • Utilizing CRM software and digital marketing tools to enhance customer relationship management and marketing operations
  • Identifying and capitalizing on business opportunities to support client growth and transformation efforts

Requirements

  • At least a Bachelor's degree
  • At least 7 years of experience
  • Travel up to 60%

Preferred

  • Preference for at least one of the following fields of study: Business Administration/Management, Computer and Information Science
  • Demonstrating advanced skills in marketing strategy and operations
  • Excelling in customer engagement and relationship management
  • Utilizing CRM software for enhanced client interactions
  • Leading marketing campaign development and execution
  • Applying analytical thinking to drive business transformation
  • Innovating brand marketing and strategy initiatives

Benefits

  • PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.
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PwC

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At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com. PwC: Audit and assurance, consulting and tax services PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

London, England, GB
287K employees (3,380 in marketing)
73% recommend to a friend
85% CEO approval

Traffic Signals

Monthly Visitors
5.3M
Traffic Source Mix
Search
45.7%
Direct
42.6%
Referral
8.6%
Social
1.6%
Paid
1.3%

Headcount Trend

Current headcount: ~291.7K

Marketing Team

Marketing Team Size
1,770 (1% of company)
Median Career Experience
18 years
Median Tenure
8.3 years
Marketing Roles Posted (Last 30 Days)
13

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