Front Office Strategy Consulting - Marketing & Commercial Strategy Manager

San Francisco, CA (Unknown)

$99K/yr – $232K/yrManager5+ years expFull time

Posted 5 weeks ago

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Job Summary

Own and coordinate client-facing marketing leadership focusing on strategy, delivery, and analytics to drive revenue, with a bias toward CRM, campaigns, and team development.

  • Lead marketing strategy and execution across client accounts, mentor teams, and ensure timely, high-quality deliverables.
  • Own CRM-driven client engagement and service delivery to improve retention and satisfaction.
  • Turn campaign performance into actionable opportunities and shape data-informed marketing plans.

Job Description

Responsibilities

  • Developing customer-centric marketing strategies to enhance client engagement and drive revenue growth
  • Leading teams in the planning, execution, and completion of marketing initiatives
  • Utilizing CRM software to manage customer relationships and improve service management
  • Conducting campaign performance analysis to identify business opportunities and transform marketing strategies
  • Collaborating with team leadership to maintain quality and timelines in deliverables
  • Mentoring team members to leverage their strengths and improve performance
  • Addressing conflicts and engaging in conversations with clients and stakeholders to resolve issues
  • Upholding professional standards and the firm's code of conduct in all client interactions
  • Embracing technology and innovation to enhance marketing delivery and encourage team adoption

Requirements

  • At least a Bachelor's degree
  • At least 5 years of experience

Preferred

  • Preference for at least one of the following fields of study: Business Administration/Management, Computer and Information Science
  • Demonstrating proficiency in CRM Software and Customer Relationship Management
  • Excelling in Marketing Strategy and Campaign Performance Analysis
  • Utilizing analytical thinking for Business Transformation and Marketing Initiatives
  • Developing skills in Digital Marketing and Social Media strategies
  • Embracing change and innovation in Customer Engagement and Loyalty
  • Mentoring others in Marketing Consulting and Strategic Questioning

Benefits

  • PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.
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At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com. PwC: Audit and assurance, consulting and tax services PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

London, England, GB
287K employees (3,380 in marketing)
73% recommend to a friend
85% CEO approval

Traffic Signals

Monthly Visitors
5.3M
Traffic Source Mix
Search
45.7%
Direct
42.6%
Referral
8.6%
Social
1.6%
Paid
1.3%

Headcount Trend

Current headcount: ~291.7K

Marketing Team

Marketing Team Size
1,770 (1% of company)
Median Career Experience
18 years
Median Tenure
8.3 years
Marketing Roles Posted (Last 30 Days)
13

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