Responsibilities

• Launch and run a weekly newsletter — the must-read for e-commerce retention operators
• Build a recurring roundup of the best emails sent through LTV.ai, surfacing real campaigns, results, and creative from our customer base
• Turn every product launch into a story — feature summaries, release notes, and announcements that show why it matters, not just what shipped
• Own the LinkedIn and broader social strategy end-to-end: founder content, company channels, and a repeatable playbook for shipping daily
• Stand up and grow our customer community — a place where the best e-commerce retention operators come to learn, share, and level up
• Develop our content pillars, distribution model, and editorial standards so the engine keeps running as we scale
• Partner with sales, CS, and product to mine wins, customer stories, and product moments worth telling

Requirements

• 4+ years in content marketing, brand, or editorial roles — ideally with time at an early-stage startup where you built something from zero
• Founder mentality — you're energized by a blank page and have a track record of standing up content engines, not just operating inherited ones
• Deep understanding of the e-commerce ecosystem and retention channels — you know what operators actually care about and can write to them, not at them
• Sharp writer with a real voice — you can move fluidly between a punchy LinkedIn post, a thoughtful newsletter, a product announcement, and a customer story
• Proven LinkedIn and social instincts — you've grown company or founder accounts and understand what makes content travel in B2B today
• AI-first operator — your default instinct is to use AI to research, draft, edit, repurpose, and ship at 10x the volume without sacrificing quality. You treat AI tooling as a force multiplier, not a novelty
• Community builder — you've grown an audience, run a Slack/Discord/Circle community, or built a program that gets customers talking to each other
• Analytical and self-directing — you set your own goals, instrument your work, and double down on what's working
• Strong taste — you can tell the difference between content that performs and content that just fills a calendar, and you don't ship the latter

Benefits

• Equity included