FLEX Sr. Manager, Digital Merchandising Optimization

Bethesda, MD (Unknown)

$48/hr – $82/hrSenior Level5+ years expFull time

Posted 7 weeks ago

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Job Summary

Own the cross functional Digital Merchandising evolution by shaping the scoring, placements and roadmap with Digital, Marketing, Loyalty, Brand and Tech stakeholders.

  • Own the Digital Merchandising scoring and placement algorithm and evolve it against annual KPIs.
  • Lead cross functional governance and vendor procurement to deliver product solutions.
  • Translate analytics and customer insights into the product roadmap and business goals.

Job Description

Responsibilities - Analyze and evolve the Digital Merchandising Prioritization data algorithm based on key factors. - Analyze Digital Merchandising performance of existing placements. - Understand changes in digital experience that could change placements. - Manage the scoring approach for determining what Marriott offerings go into key Digital placements. - Partner with a cross-functional group of stakeholders across Digital, Marketing, Loyalty, Brand and Technology teams. - Provide project management leadership for a team that is highly matrixed, including several key vendors. - Develop and execute against a strategic plan to evolve Digital Merchandising based on annual KPIs and business goals. - Collaborate with senior business stakeholders to identify business goals. - Manage stakeholder requests and identifying product requirements; evaluating and prioritizing requests based on alignment with product roadmap and team capacity. - Facilitate strong working relationships with team members and business sponsors to deliver exceptional product solutions. - Benchmark competition while building deep understanding of customer profiles/needs, plus business strategies and needs for growth. - Monitor deliverability and engagement metrics. - Lead procurement efforts as needed (e.g. new tools, new vendors), writing statements of work and managing external vendors. - Develop communications for internal executives and stakeholders, hotels/continent teams, and customer care for product rollout and change management. Requirements - 5+ years Marketing / Digital experience; must have exposure mobile platforms, technical solutions, and the broader Marketing / Digital landscape - Undergraduate degree or equivalent experience/certification - Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment, with multiple complementary groups - Entrepreneurial, startup attitude in a big company setting, self-starter who takes initiative in an ambiguous environment to generate momentum & positive business outcomes - Strong analytical, organizational and problem-solving skills with ability to interpret and translate data into key learnings and execution plans that drive business results - Excellent communicator, both written and spoken. Must be able to explain product vision, business objective, technical feasibility, define requirements, and technical implementations. - Customer-obsessed mindset that capitalizes on user data to make step-change experience improvements to platforms, products, and features - Global mindset that balances global solution orientation with awareness, appreciation, and adaptability for local market & customer dynamics Nice_to_have - Retail Merchandising Analytics experience is preferred Benefits - 401(k) plan - stock purchase plan - discounts at Marriott properties - commuter benefits - employee assistance plan - childcare discounts - medical - dental - vision - health care flexible spending account - dependent care flexible spending account - life insurance - disability insurance - accident insurance - adoption expense reimbursements - paid parental leave - paid sick leave (Washington)
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Marriott International

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Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Founded in 1987
Bethesda, MD, US
204K employees (2,658 in marketing)
77% recommend to a friend
86% CEO approval

Traffic Signals

Monthly Visitors
54.9M
Monthly Google Ads Budget
$2.5M
Traffic Source Mix
Search
39.2%
Direct
45.2%
Referral
12.8%
Social
0.7%
Paid
1.9%

Headcount Trend

Current headcount: ~212.2K

Marketing Team

Marketing Team Size
2,015 (1% of company)
Median Career Experience
18 years
Median Tenure
10.6 years
Marketing Roles Posted (Last 30 Days)
16

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