Field Outreach and Referral Specialist

Augusta, GA (Unknown)

$48K/yr – $55K/yrMid LevelFull time

Posted 2 months ago

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Job Summary

Own the community outreach pipeline by building a referral network with pediatricians and clinics, guiding families through intake, and converting outreach into new client leads.

  • Growth/Outreach: Develop relationships with pediatricians, schools, and clinics to source referrals.
  • Stakeholder Education: Communicate Milestones Moments ABA benefits and early intervention to families and community partners.
  • Onboarding & Tracking: Serve as first contact for new referrals, onboard families, and track activity and conversions in internal systems.

Job Description

Responsibilities

  • Identify and develop relationships with pediatricians, schools, clinics, and other potential referral sources
  • Educate community stakeholders about Milestones Moments ABA services and the benefits of early intervention
  • Represent the organization at networking events, health fairs, and community outreach opportunities
  • Serve as the first point of contact for new referrals, providing helpful information and guiding families through the intake process
  • Track referral activity, outreach efforts, and lead conversions using internal systems
  • Collaborate with clinical and intake teams to ensure smooth onboarding for new clients
  • Assist with the development of outreach materials, presentations, and social media content to increase visibility

Requirements

  • Strong interpersonal skills with the ability to build trust and rapport with diverse audiences
  • Excellent verbal and written communication skills; confident public speaker
  • Self-motivated, organized, and comfortable working independently in the field
  • Passion for helping children and families access quality care

Preferred

  • Bachelor\'s degree in marketing, psychology, communications, or a related field preferred but not required
  • Experience in outreach, business development, or referral generation in a healthcare or behavioral health setting is a plus