Field CTO (Retail & E-commerce)

San Francisco, CA (Hybrid)

$280K/yr – $380K/yrSenior Level15+ years expFull time

Posted 3 months ago

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Job Summary

Lead strategic advisement at the executive level to drive ROI and adoption of Datadog across observability and security for large enterprises.

  • Must-have: 15+ years in enterprise/solution architecture with observability, cloud, and Retail/E‑Commerce focus in AMER.
  • Standout: Strong executive-facing presenter and 50% travel readiness with VP+ and C-level influence.
  • Standout: Cross-functional ownership across PSA, Sales, and Marketing with executive briefings.

Job Description

Responsibilities

  • C-Level : Strategically guide CIO/CTO/CEO/CISO-level customer and prospect executives in rationalizing their adoption journey, investment and operationalizing of observability.
  • GTM : Identifies industry specific trends and their impact and potential during Customers engagements, feeding the top-of-funnel for Product, GTM, BVA and Architecture teams. Co-create industry solutions via collaboration with Product SAs and Product Management.
  • Leadership : Demonstrate Datadog's platform as well as thought leadership in Observability and Security, emphasizing our advanced solutions, industry best practices, and dedication to providing organizations with superior visibility and management of their at scale environments.
  • Advisory : Be a trusted advisor to Sales leaders as well as customer and prospect executives on ROI, value realization and white-space analysis. Assist with opportunity and adoption strategy for individual customers within their vertical of expertise.
  • Collaboration : Collaborate with Product Solutions Architecture (PSA), Sales, Sales Engineering and Marketing in providing high-quality technical resources to a broad audience of practitioners and economic buyers.
  • Presentations : Lead architecture and design engagements to demonstrate how Datadog meets the needs of strategic customers. Participate in Executive Brief conversations in Datadog’s Executive Briefing Center (EBC) with high profile customers and prospects about overall architecture, Observability Best Practices and industry trends.
  • Hiring : Assist leadership in recruiting and hiring of top talent for the Product Solutions Architecture and Field CTO teams.

Requirements

  • Industry Experience: Strong experience of at least 15+ years with Enterprise architecture or Application architecture at scale and ability to map architectures to real world use cases, coupled with deep knowledge of the observability space, cloud, and technological shifts for customers, preferably with emphasis on the Retail and E-Commerce industry in the AMER region
  • Strategic Thinker : Able to think long term and creatively about a wide variety of technical and business challenges
  • Stakeholder Management : Experienced in interacting and influencing key stakeholders (VP+ and C level) in large Enterprise organizations
  • Technologist : Hands-on technologist who gains credibility and establishes strong relationships at all levels of the organization
  • Presenter : Excellent customer-facing presentation skills for large audiences, comfortable discussing complex technical details as well as with briefing executives or non-technical personas
  • Communicator : Excellent verbal and written communication skills, ability to link product functionality to business objectives, value realization and ROI
  • Travel : Able to travel via auto, train or air up to 50% of the time
  • Education : Bachelor’s degree in engineering or related field, Master’s degree preferred

Preferred

  • Master’s degree preferred
  • Industry experience: Retail and E-Commerce AMER region preferred

Benefits

  • Best-in-breed onboarding
  • Generous global benefits
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks
  • 401(k) plan and match
  • paid time off
  • fitness reimbursements
  • a discounted employee stock purchase plan
  • Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
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Datadog

3.9 Glassdoor

Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Founded in 2010
New York, New York, USA
10K employees (510 in marketing)
75% recommend to a friend
92% CEO approval

Traffic Signals

Monthly Visitors
4.9M
Monthly Google Ads Budget
$1.2M
Traffic Source Mix
Search
22.3%
Direct
68.4%
Referral
7.4%
Social
1.2%
Paid
0.6%

Headcount Trend

Current headcount: ~10.4K

Marketing Team

Marketing Team Size
298 (3% of company)
Median Career Experience
11 years
Median Tenure
3.2 years
Marketing Roles Posted (Last 30 Days)
7

Funding

Total Funding
$1B
Last Raise
$870M
Post IPO Debt, 1 years ago

Funding History

  • Dec 2024
    Post IPO Debt • $870M
  • May 2020
    Post IPO Debt
  • Dec 2018
    Series Unknown

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