Responsibilities

• Implement and support community engagement strategies to grow and nurture LATAM online communities across platforms such as social media, forums, and online groups
• Actively monitor and respond to community feedback, inquiries, and conversations in English, Spanish, and (if possible) Portuguese, representing our brand voice and values
• Stay up to date on LATAM social media trends, platform updates, and community management best practices
• Create and curate engaging, culturally relevant content including posts, polls, contests, and community activations
• Collaborate with cross-functional teams including marketing, customer support, and product to share community insights and advocate for LATAM audience needs
• Identify opportunities for user-generated content, testimonials, and case studies within LATAM markets
• Assist the Latin America Social Media Team on special projects supporting regional marketing strategies
• Track and analyze community sentiment, engagement metrics, and performance to help inform future strategies
• This role: As a Social Sharks LATAM Marketing Co-op, you will support the Latin America Social Media Team across key initiatives, with a strong focus on social-first marketing, community engagement, and market intelligence