Responsibilities

• Uphold the immersive, sensory experience of Genesis House by managing not only the physical space but also environmental elements such as signature scent, cleanliness, and overall comfort.
• Oversee daily facility operations, including HVAC, electrical, plumbing, lighting, security, custodial services, and landscaping.
• Develop and manage preventive maintenance programs for building systems and exterior spaces.
• Coordinate routine and emergency repairs with minimal disruption to operations.
• Serve as the primary point of contact for facility-related matters and vendor coordination.
• Manage third-party vendors, including contract negotiation, performance oversight, and service quality.
• Ensure compliance with all local, state, and federal regulations, including safety and building codes.
• Conduct regular inspections to maintain high standards of safety, cleanliness, and presentation.
• Manage and track facilities budgets, including forecasting, purchase orders, and invoicing.
• Partner with internal teams to ensure readiness for events, activations, and daily operations.

Requirements

• Bachelor’s degree preferred; equivalent experience in facilities or building operations required.
• 5+ years of facilities management experience, ideally in a luxury, hospitality, or event-driven environment.
• Strong knowledge of mechanical, electrical, plumbing, and life safety systems.
• Familiarity with building management systems (BMS) and maintenance software.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong organizational, communication, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and on-call situations.

Preferred

• Service-driven mindset with a commitment to high-quality operations.
• Hands-on, proactive leadership style.
• Strong attention to detail and dedication to maintaining premium environments.
• Calm, decisive, and effective under pressure.
• Collaborative and team-oriented.
• Financially disciplined with strong budget management skills.
• Adaptable in a fast-paced environment.
• High level of professionalism and accountability.