Responsibilities

• Develop, present and execute strategic and tactical communications/public relations campaigns that lead business outcomes
• Collaborate with internal and external Chase marketing support teams (events, social, brand/advertising, video, content), functional groups (e.g., Legal, Controls), business leaders, external partners and support agencies to execute campaigns and tell a holistic story across a variety of channels
• Conduct proactive media outreach, earned influencer engagement programs and manage media and influencers at cardmember events and experiences
• Draft a variety of communications materials, from media pitches to press releases to social media posts / responses
• Oversee and collaborate with communications/PR agency on campaign planning, execution and measurement
• Protect and enhance the reputation of the firm - both externally and among employees
• Coordinate with internal communications team members to pull through meaningful storylines within Chase

Requirements

• 7+ years of experience in an external communications/PR role
• Proven experience in proactive and reactive media relations, and proactively executing public relations campaigns that resulted in positive press coverage and supported business results
• Experience working in the financial services, credit cards, entertainment or consumer product industries; relationships with consumer lifestyle and/or business/finance media
• Executive communications experience – consulting directly with an executive/leaders; presentations skills
• Some domestic travel required
• Excellent writing and editing skills; experience building meaningful narratives and storylines
• Strong relationship building and collaborative decision-making skills; the ability to inspire confidence from, and to collaborate closely with teams, internal stakeholders / senior leaders and external partners
• Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company
• High level of independence, energy and integrity, demonstrating respect for a diversity of opinions and styles, and taking accountability / accepting responsibility; negotiation and influencing skills
• Experience with applying measurement tools to demonstrate success; fluency across social media and other multi-media channels, including in managing social media messaging
• Must be able to demonstrate speed, flexibility and adaptability. We need a go-getter who can prioritize and manage multiple projects and has the ability to deliver on tight deadlines – and sometimes outside traditional business hours.

Preferred

• Experience working on an integrated marketing team
• Experience working in a large company
• Experience in a Public Relations agency setting

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.