Responsibilities

• Client Relationship Management
• Build and maintain strong relationships with clients, understanding their business goals, and serving as the main or secondary point of contact for current Client work.
• Regularly communicate with clients to gather information, provide updates, and address any concerns.
• Maintain familiarity and updates on changes of clients' products, business culture and competition.
• Take notes both internally and externally, providing action items and next steps to client and internal teams.
• Campaign/Program Coordination
• Collaborate with internal teams, including creative, event production, strategy, content production, and digital engagement to develop and execute effective programs based on client needs.
• Ensure that campaigns are delivered on time, within budget, and meet or exceed client expectations.
• Maintain and update status reports for all programs.
• Strategic Planning

Preferred

• Bachelor’s degree required from accredited institution, concentration in Marketing preferred.
• 3+ years of relevant work experience in event marketing and execution.
• Production experience is highly preferred, including familiarity with fabrication, AV/technology, graphics, freight and logistics, labor, venues, show services, and other event vendors.
• Must be willing to travel as needed.
• Intermediate knowledge of Microsoft Office Suite,Smartsheets, and understanding of project management systems such as Monday.com and Wrike.
• Ability to work in a team setting, interacting with key agencies/departments.
• Professional appearance and presentation; candidate must uphold the core values of TEAM.
• Must have the ability to gather information, analyze information and report key insights with recommendations for solutions.
• Must demonstrate strong interpersonal, problem solving, motivational, organizational and leadership skills.
• Exercises high moral character and social responsibility.