Executive Director, Client Partnership, NY

USA (Hybrid)

$200K/yr – $275K/yrDirector/Executive12+ years expFull time

Posted 1 month ago

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Job Summary

Own creative leadership across the agency, guiding multi-disciplinary teams to shape strategy, set design standards, and win business; balance people development with process improvements and global collaboration.

  • Build a culture that blends design excellence with business outcomes and keeps work culturally relevant.
  • Bridge executive goals and creative execution through strong stakeholder relationships and global representation.
  • Coach and scale a diverse creative team, driving performance and career growth while raising quality and speed.

Job Description

Responsibilities

  • Partner with the executive team to formulate the company’s direction, business plan, and long-term creative strategy.
  • Continually evolve DEPT®’s design standards, ensuring our work remains culturally relevant and ahead of industry trends.
  • Lead high-stakes pitches, networking, and creative strategy to win new business and represent the agency on a global stage.
  • Oversee digital solutions from conception to implementation, ensuring all products exceed client expectations while remaining within budget and deadline.
  • Navigate complex organizational structures to implement process efficiencies, ensuring the team is hyper-focused on productivity and quality.
  • Identify and cultivate relationships with key decision-makers, acting as a trusted advisor to bridge business goals with creative execution.
  • Directly supervise and mentor the creative team, fostering a high-performance culture rooted in collaboration, optimism, and professional growth.
  • Lead performance management and growth conversations, offering feedback that builds clarity, confidence, and supports career development.
  • Ensure DEPT® hires and retains top-tier diverse talent, maintaining an environment where creative excellence thrives.
  • Lead with humility, putting the team and client first while providing the "fresh perspective" and decisive judgment needed to resolve ambiguous situations.

Requirements

  • 12+ years of experience in creative, design, or digital environments, including leadership experience in multidisciplinary teams.

    Benefits

    • Healthcare, Dental, and Vision coverage
    • 401k plan, plus matching
    • PTO
    • Paid Company Holidays
    • Parental Leave
    DEPT® logo

    DEPT®

    3.6 Glassdoor

    DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Certified B Corp and Climate Neutral since 2021.

    Founded in 2016
    Amsterdam, North Holland, NLD
    4.5K employees (1,449 in marketing)
    68% recommend to a friend
    85% CEO approval

    Traffic Signals

    Monthly Visitors
    186.6K
    Monthly Google Ads Budget
    $1.2K
    Traffic Source Mix
    Search
    40%
    Direct
    50.1%
    Referral
    7.4%
    Social
    1.8%
    Paid
    0.6%

    Headcount Trend

    Current headcount: ~4.5K

    Marketing Team

    Marketing Team Size
    850 (19% of company)
    Median Career Experience
    8 years
    Median Tenure
    3.3 years
    Marketing Roles Posted (Last 30 Days)
    24

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