Enrollment Communications Coordinator

Bexley, OH (On-site)

Salary Not AvailableEntry LevelFull time

Posted 5 days ago

Job Summary

Own the CRM strategy and communications workflows for enrollment, leading Slate Deliver module, campaign setup, reporting, and cross-team collaboration across admissions and marketing.

  • Manage Slate Deliver CRM data quality and workflow improvements
  • Lead design, execution, and monitoring of recruitment campaigns and event communications

Job Description

Responsibilities

  • Communication Building, Distribution, and Analysis
  • Lead CRM (Technolutions Slate) specialist for the Deliver module.
  • Set up and optimize recruitment campaigns featuring emails and text messages in the Slate Deliver module using pre-determined content.
  • Collaborate with the undergraduate admission, graduate admission, and integrated marketing teams to review and update communications regularly.
  • Evaluate current communication processes, practices, and workflows to determine more efficient and effective ways to engage throughout enrollment funnel utilizing Slate and physical mailings.
  • Collaborate with events team to maintain and innovate events-based communications to ensure well-attended events.
  • Assist with admission decision, scholarship, and financial aid notification releases via email, Slate portals, and physical mail.
  • CRM Maintenance and Improvement
  • Lead Slate database clean up in the Deliver module including archiving communication messages and communication-related data as needed.
  • Oversee population maintenance and query building for all outgoing digital and physical recruitment communications.

Requirements

  • Bachelor's degree from a four-year college or university required; previous admission/enrollment experience and/or experience with marketing and communication best practices preferred; experience with APA style.
  • This position requires the ability and/or skill to work closely and professionally with others as part of a team; be flexible; pay attention to detail; work without supervision and demonstrate considerable initiative; communicate professionally through both verbal and written means; work well with people from diverse backgrounds; manage multiple priorities under tight deadlines; establish departmental goals and priorities; and contribute to Capital University's philosophy, strategic plan, goals, and doctrine.

Benefits

  • Capital University offers a rich benefits package that includes medical, dental, vision, retirement, family education benefits, short-term and long-term disability, life and critical illness insurance and free parking.
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Capital University

Capital University is a private four-year undergraduate institution and graduate school located in the Columbus, Ohio, community of Bexley. Founded in 1830, it is the oldest and one of the largest universities affiliated with the Evangelical Lutheran Church in America. We are a comprehensive, independent university grounded in the Lutheran tradition. With a focus on rigor and experiential learning, we capitalize on our size, location, and heritage to develop the whole person, both inside and outside the classroom.

Columbus, Ohio, USA
930 employees (51 in marketing)

Marketing Team

Marketing Team Size
35 (4% of company)
Median Tenure
4.6 years
Marketing Roles Posted (Last 30 Days)
2

Traffic Signals

Monthly Visitors
89.3K
Monthly Google Ads Budget
$299.7K
Traffic Source Mix
Search
47.4%
Direct
46.4%
Referral
4.9%
Social
0.8%
Paid
0.5%

Headcount Trend

Current headcount: ~928

Recent News

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Enrollment Communications Coordinator

Capital University · Bexley, OH · On-site