Responsibilities

• Be the problem-solver first in line to help keep everything on track and drive the project from conception through execution, keeping all teams up to date on progress.
• Be a crucial member to the team in ensuring campaigns are set up and deployed correctly to help to increase engagement and reduce churn.
• Coordinate with internal partners (marketing / product managers / engineering) to ensure timely planning, creation, and deployment of all campaigns
• Own day-to-day communication and project coordination with internal clients
• Supervise Engagement dashboards and report findings with the team
• Execute and report results of A/B and multivariate tests
• Proactively find opportunities for process improvement and reducing execution complexity
• Support product managers in managing expectations for project results, handling partner communications, and helping to implement an effective system of project management

Requirements

• 2+ years of engagement experience (preferably with list sizes 150,000+)
• Eye for detail to ensure campaigns and projects are up to specifications and out on time
• Proven understanding of the app space and able to collaborate with business, design, engineering and product management
• Experience with enterprise level Engagement platform (Iterable, Braze, Customer.io)
• Knowledge of CAN-SPAM, GDPR and opt- in and opt-out practices.
• Excellent communication skills and ability to interface effectively with other departments
• Solid understanding of JSON, HTML, and SQL
• Ability to multitask, prioritize, and keep up with a large volume of tasks in a fast-paced environment
• Passion for collaboration and working in a team environment

Benefits

• Flexible Vacation, 10 Sick Days
• Time off to volunteer and charitable donations matched up to $15,000 annually
• Comprehensive health, vision, and dental coverage
• 100% 401(k) employer match up to 10%, Employee Stock Purchase Plan (ESPP)
• 100% paid parental leave (including for non-birthing parents) and family forming benefits
• Investment in your development: mentorship through our MentorMatch program, access to 6,000+ online courses through Udemy, and an annual $3,000 stipend for your professional development
• Investment in your wellness: access to mental health support via Modern Health, paid concierge medical membership, pet insurance, fitness membership subsidy, and commuter subsidy
• Free subscription to Tinder Gold