Engagement Coordinator

Cleveland, OH (Remote)

$70K/yr – $87K/yrEntry Level3+ years expFull time

Posted 1 day ago

Job Summary

Own and drive engagement and enrollment strategies by leading partnership development, community outreach, and event coordination to boost enrollment outcomes.

  • Own engagement strategy execution and partnership decisions within scope
  • Lead community outreach and enrollment initiatives across teams and external partners
  • Oversee events, tours, and information sessions to drive enrollment

Job Description

Responsibilities

  • Strategic Leadership & Community Engagement: Acts as the primary decision maker for engagement strategy execution within assigned scope, exercising independent judgment on outreach and partnership approaches.
  • Represents the organization in high level partnership discussions and makes recommendations that materially affect enrollment outcomes.
  • Leads community engagement initiatives and partnership efforts, coordinating across teams and external stakeholders without direct supervisory responsibility.
  • Evaluates and prioritizes community partnerships based on strategic impact, organizational goals, and market conditions.
  • Analyzes engagement and enrollment trends to inform strategy and advise leadership.
  • Manages budget for local enrollment driven events and activities
  • Oversee small to mid-sized events at the local level, e.g. food drives.
  • Community Outreach: In collaboration with the Business Relations & Outreach Department, implement outreach plans.
  • Represent the school at external events including school fairs, community events, community collaboratives, and educational conferences.
  • Conduct regular outreach to schools, and community partners using approved organizational materials and systems.

Requirements

  • Bachelor’s degree preferred or 2 years’ equivalent experience in student recruitment, enrollment, sales, and/or customer service. Equivalent experience is included in and not separate from the total years of professional experience required
  • Minimum of 3 years of relevant experience, preferably in a school or educational setting.
  • Availability for evening/weekend work and multi-day travel is required to support outreach events.
  • Experience with CRM platforms and lead management tools.
  • Ability to provide exceptional customer service in a professional environment, with a focus on resolving issues efficiently and effectively.
  • This is a remote position.
  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and virtual communication platforms (Zoom, Teams).
  • Ability to travel up to 50% in performance of job duties is required.

Salaries

Posted range

$70K/yr – $87K/yr

Taken straight from the job posting.

Engagement Coordinator

Cleveland, OH · Remote