Engagement Coordinator

Columbus, OH (Unknown)

$19/hr – $23/hrEntry Level2+ years expFull time

Posted 2 days ago

Job Summary

Own the end-to-end client engagement experience for behavioral health services, coordinating intake, documentation, records, and outreach while supporting access and service quality.

  • Lead compassionate client experiences and timely intake workflows.
  • Coordinate records, outreach, and service excellence in operations.

Job Description

Responsibilities

  • The Engagement Coordinator is responsible for driving a seamless and compassionate client experience while supporting access to behavioral health services at The Buckeye Ranch.
  • This position serves as a central resource for families, referral sources, and staff, ensuring timely communication, efficient intake processes, and accurate documentation from initial contact through discharge.
  • The role manages electronic client records, gathers and maintains financial and insurance information, supports outreach and marketing initiatives, and upholds the highest standards of customer service, professionalism, and operational excellence in alignment with The Buckeye Ranch's Mission and Core Values.

Requirements

  • You have a high school diploma, or GED.
  • You have two years of relevant administrative experience.
  • You have proven computer skills using Microsoft Office and EHR systems.
  • You have an active driver’s license and proof of auto insurance.

Benefits

  • Wonderful medical, dental, and vision insurance.
  • Paid Time Off (Three weeks within the first year)
  • Daily Pay Partners – Don’t wait for payday, get paid daily!
  • Company Paid Life Insurance
  • Company Paid Short Term Disability
  • 401K + Employer Contribution
  • Non-Profit Student Loan Forgiveness Program
  • Employee Assistance Program
  • Tuition Assistance
  • Employee Referral Program
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The Buckeye Ranch

The Buckeye Ranch is a private, nonprofit organization with a comprehensive array of mental health treatment options for children, young adults, and families. The Buckeye Ranch is committed to providing high-quality care utilizing the most up-to-date, scientific knowledge to address the challenges faced by the children, young adults, and families we serve. We actively seek the most current research-based treatment approaches in our relentless commitment to providing the best possible care to children, young adults, and families. The Buckeye Ranch also takes a strengths-based approach with every child, young adult, and family. We believe that these strengths can be accessed to help families reach their full potential because families are fundamental in the lives of children and, therefore, central to the treatment we provide. Our families are struggling to overcome serious issues including abuse, neglect, mental illness, suicidal tendencies, addictions, and other life debilitating concerns. Because of this, The Buckeye Ranch is much more than a place. It’s a comprehensive network of skilled professionals, working as a team to provide children and their families with the treatment, guidance and support they need to raise hope and move on to a better place. The Buckeye Ranch is currently serving more than 2,500 children and families from Franklin and other counties every day, at six (6) different locations throughout Ohio. -

Founded in 1961
Columbus, Ohio, USA

Salaries

Posted range

$19/hr – $23/hr

Taken straight from the job posting.

See all The Buckeye Ranch salaries

Marketing Team

Median Tenure
2.7 years
Marketing Roles Posted (Last 30 Days)
1
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Engagement Coordinator

The Buckeye Ranch · Columbus, OH · Unknown