Community Engagement Coordinator

Buffalo, NY (On-site)

Salary Not AvailableMid Level3+ years expFull time

Posted 11 hrs ago

Job Summary

Lead community outreach and engagement by building strategic partnerships, coordinating events and trainings, delivering ADR and restorative practices services, and tracking impact across multiple counties.

  • Develop and maintain partnerships with diverse stakeholders
  • Plan, coordinate, and deliver outreach programs, workshops, and events
  • Monitor, evaluate, and report on program outcomes

Job Description

Responsibilities

  • Develop and maintain relationships with community organizations, schools, government agencies, social service providers, businesses, and other stakeholders.
  • Identify opportunities to expand community awareness and utilization of ADR and restorative practices services.
  • Serve as a representative of CMC at community meetings, networking events, conferences, and public forums.
  • Collaborate with other CMC staff and partners to identify community needs and develop responsive programming.
  • Cultivate strategic partnerships that support program goals and increase community impact.
  • Plan, coordinate, and execute community outreach initiatives, workshops, trainings, and special events.
  • Help in the development of promotional materials and coordinate marketing efforts across various platforms, including social media, newsletters, and community publications.
  • Recruit participants for programs, trainings, and events.
  • Manage event logistics, including scheduling, registration, venues, materials, and evaluations.
  • Deliver presentations and informational sessions regarding ADR and restorative practices.

Requirements

  • Bachelor's degree in Conflict Resolution, Public Administration, Communications, Community Development, or a related field.
  • Minimum of three years of experience in community engagement, program coordination, outreach, conflict resolution, mediation, restorative practices, or related work.
  • Experience developing partnerships and working collaboratively with diverse stakeholder groups.
  • Experience planning and coordinating events, workshops, or training programs.
  • Strong relationship-building and networking skills.
  • Excellent written, verbal, and public presentation skills.
  • Ability to think strategically while managing multiple operational priorities.
  • Familiarity with mediation, conflict resolution, restorative practices, and community engagement principles. Training in these area will be provided and required throughout position tenure.
  • Strong project management and organizational skills.
  • Ability to collect, analyze, and report program data.

Preferred

  • Mediation training and/or restorative practices certification
  • Experience working within nonprofit, educational, community-based, or human services environments
  • Knowledge of community relations, public engagement, and program evaluation
  • Grant reporting or grant-funded program experience

Benefits

  • Paid Time Off (PTO)
  • 20 PTO Days (25 Days After Five Years of Employment)
  • 14 Paid Holidays (includes 2 flex holidays)
  • Bereavement: Four Paid Days
  • Paid Jury Duty
  • Employer Paid Life Insurance
  • Medical, Two Plan Options
  • Dental, Two Plan Options
  • Vision Insurance
  • Wellness Program and Incentives
Child and Family Services of Erie County, Inc. logo

Child and Family Services of Erie County, Inc.

3.8 Glassdoor

Supporting people with client-centered services that focus on family stability, education, mental health, and personal well-being.For over 150 years, Child and Family Services has dedicated its resources to meet the needs of children and families. One of Western New York's oldest human service agencies, Child and Family Services fosters safe and healthy environments for children and families in local homes, schools, workplaces and communities. We provide over 30 programs and services to more than 10,000 clients on an annual basis.linktr.ee/cfsbny

Buffalo, New York, USA
208 employees (5 in marketing)
80% recommend to a friend
99% CEO approval

Marketing Team

Marketing Team Size
5 (2% of company)
Median Tenure
8.8 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
6.9K
Traffic Source Mix
Search
27.3%
Direct
48.3%
Referral
6%
Social
16.9%
Paid
1.4%

Headcount Trend

Current headcount: ~208
Child and Family Services of Erie County, Inc. logo

Community Engagement Coordinator

Child and Family Services of Erie County, Inc. · Buffalo, NY · On-site