Responsibilities

• Create a positive, welcoming, supportive environment for residents, visitors, and community associates
• Assist Community Manager in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
• Maintain knowledge and awareness of market conditions affecting leasing and operations
• Assist Community Manager in developing and executing marketing and advertising campaigns for apartment leasing
• Assist with development and implementation of resident services programming
• Maintain sound rent collection procedures, including following up with delinquent accounts
• Deliver rent deposits to bank and submit relevant documentation
• Assist in overseeing the security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns
• Maintain familiarity with all procedures and requirements for accounts payable
• Assist in the preparation of the annual operating budget, and works with the Community Manager to maintain budgetary guidelines

Requirements

• High School Diploma or Equivalent
• Knowledge, Skills and Abilities (KSAs):
• Ability to perform all functions of a Leasing Consultant
• Work flexible schedule, including evenings and weekends
• Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
• Work under multiple time constraints
• Computer literacy
• Excellent customer service skills
• Demonstrate strong written and oral communication skills
• Able to step in as acting Community Manager if the need arises

Preferred

• Minimum of one year property management experience preferred
• Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
• Proficiency in One Site preferred