Responsibilities

• Workflow Automation & Integration: Map, build, and maintain multi-step automated workflows utilizing Zapier or Make to ensure seamless connectivity and zero data friction between systems.
• ESP & CRM Management: Architect, audit, and manage automation workflows, complex audience segments, and active deployments within Email Service Providers (ESPs) and Customer Relationship Management (CRM) tools.
• AI Utilization & Workflow Prompting: Intentionally embed large language models (LLMs) like ChatGPT, Claude, and specialized tools into your daily workflow to accelerate copywriting support, data formatting, coding snippets, and operational research.
• Client & Agency Execution: Act as a proactive stakeholder in client-facing environments or internal agency teams, parsing technical requirements and breaking down complex technical parameters into clear business implications.

Requirements

• 2–4 years of ESP experience.
• Fully capable of configuring standard Zaps, managing email segmentation, working with Salesforce fields/objects, and utilizing AI workflows daily.
• Integration Mastery (Required): Solid, referenceable experience building, testing, and debugging complex automation scenarios using Zapier (preferred) or Make (Integromat).
• Google Workspace Proficiency (Required): Deep familiarity and hands-on operational efficiency with Google Workspace tools—specifically Google Sheets (data filtering, formatting, standard formulas), Google Docs, and Google Drive for seamless organization.

Preferred

• Mailchimp experience is highly ideal
• Salesforce experience (Preferred)
• Canva Design Skills (Preferred)
• Agency or Client-Facing Background
• Immediate Freelance Availability