Email & App Mktg Associate, Shopbop

New York, USA (Unknown)

$67K/yr – $116K/yrMid Level2+ years expFull time

Posted 4 months ago

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Job Summary

Drive end-to-end lifecycle email and push campaigns, from coding to optimization, for Shopbop’s marketing programs.

  • Own the creation, QA, and deployment of multi-channel lifecycle campaigns (email, push, SMS).
  • Must-have: 2+ years of marketing experience and proven ability to design, build, and launch email programs with HTML and Salesforce Marketing Cloud.
  • Standout: Experience optimizing automated journeys and data-driven personalization at scale.

Job Description

Responsibilities

  • Daily Email & Push Notification Coding - Code, build and test email campaigns and push notifications
  • Set up, test, QA and launch dynamic content
  • Monitor active campaigns daily and quickly troubleshoot to resolve errors
  • Design emails and fix issues utilizing HTML/CSS and marketing cloud developer tools
  • Refresh and modernize existing email templates on an ad-hoc basis
  • Manage calendar across multiple campaigns to ensure on-time delivery, progression of messaging, etc.
  • Execute A/B tests to continuously improve performance across email and push notifications
  • Serve as SFMC technical expert to optimize targeting, acquisition and retention opportunities
  • Partner with the team to identify opportunities and new ideas for testing, personalizing, or launching new lifecycle campaigns to increase customer engagement and spend
  • Collaborate with technical consultants in the development and integration of new applications

Requirements

  • 2+ years of professional non-internship marketing experience
  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
  • Experience in a marketing role
  • Bachelor's degree or equivalent
  • 1+ years of designing, building, and launching successful email engagement programs
  • Experience using email platforms and editing HTML
  • Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience troubleshooting and debugging technical systems
  • Experience with CRM tools like Salesforce
  • Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks

Preferred

  • Experience working in an online fashion setting or similar field
  • Strong interest in and familiarity with fashion
  • Experience with SMS marketing
  • Experience with Push Notification marketing
  • Experience using data visualization tools
  • Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
  • Knowledge of HTML and CSS coding, as well as responsive web design on both desktop and mobile platforms
  • Knowledge of database systems and SQL
  • Knowledge of Adobe Suite (e.g., Adobe Analytics, Workfront)
  • Experience building and formatting web pages and email templates
  • Experience with e-commerce, marketing, membership/loyalty, A/B testing, revenue management techniques
  • Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
  • Experience working with Third Party Partner tools and relationships
  • Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
  • Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

Benefits

  • health insurance (medical, dental, vision, prescription
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • 401(k) matching
  • paid time off
  • parental leave

Marketing Team

Median Career Experience
2 years
Median Tenure
3 years
Marketing Roles Posted (Last 30 Days)
17