eCommerce Merchandising Specialist II

Niles, IL (Hybrid)

$70K/yr – $75K/yrMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own the mobile-first merchandising and homepage experience by turning data and cross-functional input into prioritized experiments and polished site updates that boost conversion and product discovery.

  • Grow merchandising and content alignment across mobile experiences.
  • Plan, test, and measure homepage updates and personalization opportunities with cross-functional partners.
  • Use analytics to uncover gaps, build hypotheses, and drive A/B testing to improve KPIs.

Job Description

Responsibilities

  • Influence merchandising strategy for the website, with a strong focus on the mobile customer experience.
  • Collaborate with Web Designer and Site Developers to refine site layout, content placement, and navigational flows.
  • Identify opportunities to improve mobile UX. Build business cases to prioritize and secure buy-in for personalization and UX opportunities.
  • Plan and execute updates to Bradford homepage based on seasonality, selling trends, and promotional calendar.
  • Work closely with Copywriter and Web Designer to execute visually appealing and effective homepage designs. Report on homepage performance to leadership.
  • Handle merchandising of select categories to ensure seamless product discovery. Collaborate with marketing channel partners to build site experiences aligned with advertising campaigns
  • Partner with SEO team to ensure site navigation and taxonomy adheres to best practices.
  • Analyze daily, weekly, and monthly site performance metrics, including conversion rate, bounce rate, add to cart rate, revenue per session, customer journey and on site behavior. Present and share findings with leadership.
  • Use tools such as Google Analytics, A/B testing platforms, and internal reporting dashboards to uncover insights and translate findings into actionable improvements for site merchandising and content strategy.
  • Work closely with internal analytics team to identify reporting gaps and improvements.
  • Build data-backed merchandising strategies and recommend enhancements to improve KPIs.
  • Develop hypotheses for testing and partner with cross-functional teams to execute A/B tests and measure results.

Requirements

  • Bachelors degree in Liberal Arts or Business.
  • 3+ years of experience in site merchandising, e-commerce management, digital marketing, or a related field.
  • Strong analytical skills with the ability to interpret performance data and translate insights into actionable merchandising decisions.
  • Demonstrated experience optimizing mobile commerce experiences.
  • Familiarity with A/B testing methodologies and tools.
  • Strong attention to detail, organizational skills, and ability to manage multiple priorities.
  • Excellent communication skills and comfortable working cross-functionally and influencing without direct authority.

Preferred

    Benefits

    • hybrid environment (onsite/remote) for our corporate staff
    • front-loaded PTO and holiday package to all staff
    • annual health fair and an onsite fitness center
    • 16 days of PTO and 8 paid holidays per year
    • Health and Dental Insurance
    • Vision
    • Life Insurance
    • Disability Insurance
    • Paid Time Off (PTO)
    • 401(k)
    The Bradford Group logo

    The Bradford Group

    3.1 Glassdoor

    The Bradford Group of companies are leaders in artistic expressions and designs, offering truly one-of-a kind products from architectural villages to coins and jewelry, to one-of-a-kind collectibles. We are the place where your passions become art.

    Founded in 1973
    Niles, Illinois, USA
    844 employees (201 in marketing)
    41% recommend to a friend

    Traffic Signals

    Monthly Visitors
    1.7M
    Monthly Google Ads Budget
    $67.9K
    Traffic Source Mix
    Search
    20.6%
    Direct
    48.7%
    Referral
    4.1%
    Social
    18.6%
    Paid
    7.9%

    Headcount Trend

    Current headcount: ~847

    Marketing Team

    Marketing Team Size
    123 (15% of company)
    Median Career Experience
    11 years
    Median Tenure
    8.3 years
    Marketing Roles Posted (Last 30 Days)
    2