Own end-to-end ecommerce experience optimization: monitor site functionality, manage product content, QA, merchandising, and KPI reporting to drive conversion and AOV across channels, while collaborating with Marketing, Merchandising, and IT.

• Monitor website functionality, merchandising, and customer experience to identify and resolve issues.
• Execute product launches, promotional updates, and seasonal merchandising across ecommerce platforms.
• Assist with inventory visibility, product availability, and out-of-stock management coordination.
• Perform routine quality assurance (QA) testing for website updates, landing pages, promotions, and ecommerce functionality.
• Optimize category organization, search results, and product recommendations to improve conversion and average order value.
• Manage and optimize product listings and content, including descriptions, images, and pricing.
• Monitor, analyze, and report on ecommerce KPIs including traffic, conversion rate, revenue, average order value, email performance, and customer engagement; provide actionable recommendations for improvement.
• Collaborate with cross-functional teams, including marketing, merchandising, and IT, to ensure seamless customer experience and achieve business goals.
• Stay up to date on industry trends, best practices, and emerging technologies to identify new opportunities and optimize performance.
• Manage relationships with external partners, such as vendors and agencies, to ensure timely and high-quality deliverables.