Responsibilities

• Manages daily eCommerce operations across OTR’s websites, marketplaces, customer portals, and related digital selling tools.
• Leads, coaches, and supports the eCommerce team by setting priorities, monitoring performance, and creating accountability.
• Supports profitable eCommerce growth through effective channel execution, platform health, content accuracy, reporting, and customer experience improvements.
• Executes digital marketing and SEO initiatives to improve search visibility, product discoverability, site structure, and content performance.
• Monitors eCommerce performance, including sales, profitability, traffic, conversion, order activity, product performance, platform adoption, and site health.
• Develops and maintains reporting, dashboards, and business updates for leadership and cross-functional partners.
• Ensures product data, pricing, images, specifications, inventory availability, and channel attributes are accurate and consistent across platforms.
• Partners with Sales, Finance, Purchasing, Operations, and leadership to support pricing analysis, approved pricing updates, inventory planning, demand forecasting, and product lifecycle decisions.
• Coordinates with internal teams and external providers to troubleshoot issues, document business needs, support approved enhancements, and improve platform performance.
• Monitors customer feedback, reviews, ratings, and channel issues; identify trends and initiate corrective actions when needed.

Requirements

• Bachelor’s degree in digital Strategy, Business Administration, Marketing or relevant field.
• 5+ years of managerial experience in B2B/B2C digital platforms and digital marketing/SEO.
• Proven track record of successful revenue and profit growth.
• Experience in pricing strategy and inventory lifecycle management.

Preferred

• Experience working in a fast-paced, high-growth company.
• ERP, CRM software and electronic commerce experience is preferred.