Responsibilities

• Ecommerce Platform Ownership (US + UK)
• Own daily maintenance and optimization of HATCH’s Shopify Plus platform
• Manage site health, QA, plugin integrations, and performance monitoring across both US and UK sites
• Act as the primary internal stakeholder for Shopify-related initiatives and enhancements
• Contribute to platform requirements and enhancements; partner with internal teams and external development partners on execution
• Manage and oversee all Shopify apps and third-party integrations, ensuring they are optimized, updated, and aligned with business needs
• Product Setup & Launch Execution
• Partner with Product and Merchandising teams to manage end-to-end product setup
• Ensure accurate product data, pricing, inventory, tagging, collections, and merchandising logic
• Coordinate seamless product launches, promotional moments, and key commercial events

Requirements

• 3 to 5 years of ecommerce experience, preferably within retail or high-volume DTC environments
• Strong hands-on experience with Shopify
• Experience managing product setup, merchandising workflows, and ecommerce operations
• Familiarity with GA4 and ecommerce reporting tools
• Strong analytical mindset with ability to translate data into insights
• Detail-oriented with excellent QA instincts
• Strong cross-functional communication and stakeholder management skills
• Comfortable operating in a fast-paced, growing brand environment

Benefits

• Employee discount across our portfolio of brands: Janie and Jack and HATCH Studios
• Paid holidays and Flexible Time Off (unlimited vacation)
• Generous Health Savings Account employer contributions for individuals and families
• Flexible Spending Accounts and commuter benefits
• Life insurance
• Extensive 401(k) plan with company matching
• Medical, dental, vision, and life insurance