eCommerce Content & Operations Manager

Brattleboro, VT (Remote)

$70K/yr – $85K/yrMid Level3+ years exp

Posted 7 days ago

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Job Summary

Own and optimize ecommerce product content and merchandising, coordinate launches and campaigns, and drive visibility and growth across channels.

  • Own content quality and CMS standards
  • Lead cross-functional execution for launches
  • Use data to improve conversion and engagement

Job Description

Responsibilities

  • Manage and optimize product content, promotions, and merchandising across ecommerce channels.
  • Coordinate creative assets and support product launches, campaigns, and pricing updates.
  • Ensure ecommerce content is accurate, consistent, compliant, and up to date.
  • Identify content improvements and maintain content management standards and processes.
  • Lead ecommerce execution for new product launches and business initiatives.
  • Manage timelines, stakeholders, and cross-functional coordination to ensure on-time delivery.
  • Use data and insights to improve product visibility, customer engagement, and conversion rates.
  • Monitor performance trends and implement opportunities for growth.
  • Serve as the main liaison between internal teams and external partners.
  • Drive projects, improve workflows, and ensure effective execution across initiatives.

Requirements

  • Bachelor’s degree in Business, Marketing, Communications or related degree
  • 3-7 years of experience in ecommerce, Amazon, digital marketing, content operations, merchandising, or project management.
  • Experience managing PDP content, merchandising initiatives, and cross-functional business projects.
  • Strong organizational, project management, and stakeholder management skills.
  • Proven ability to manage multiple priorities and deliver against deadlines.
  • Experience using business and performance data to drive decisions.

Benefits

  • medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, tuition reimbursement, parental leave, paid time off, and holidays.
  • annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon the company’s performance
New Chapter, Inc. logo

New Chapter, Inc.

New since 1982. New Chapter was built on a simple belief: nature has the power to make you feel New again, and it's our job to go further than anyone else to deliver it. That means fermenting nutrients for real absorption, sourcing whole-food ingredients your body actually recognizes, and testing every single batch beyond industry standards.

Founded in 1982
Brattleboro, Vermont, USA
209 employees (18 in marketing)

Recent Ads

Traffic Signals

Monthly Visitors
283.9K
Monthly Google Ads Budget
$56.4K
Traffic Source Mix
Search
46.7%
Direct
12.3%
Referral
1.3%
Social
2.3%
Paid
34%

Headcount Trend

Current headcount: ~209

Marketing Team

Marketing Team Size
13 (6% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Last Raise
Series Unknown, 21 years ago

Funding History

  • Aug 2005
    Series Unknown

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