e-COMMERCE/CLERK

Stanwood, WA (On-site)

Salary Not AvailableEntry LevelPart time

Posted 5 months ago

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Job Summary

The responsibilities section highlights proactive customer service, order processing, and maintaining accuracy and cleanliness. Requirements emphasize independence, clear communication, and basic math. Benefits outline comprehensive pay and growth opportunities, with a preferred background in production or warehouse settings.

Job Description

Responsibilities

  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines
  • Receive customers’ orders from Order Selector according to guidelines; store products in optimal temperature zones
  • Initiate and complete selection process for customers’ on-line orders
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer’s order from all staging locations and ensure order accuracy; load order into customers' cars
  • Process the orders through the point of sale (POS) system
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

Requirements

  • Ability to work without supervision
  • Ability to read shelf tags
  • Excellent oral/written communication skills
  • Basic math skills (i.e., counting, addition, and subtraction)

Preferred

  • Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Benefits

  • The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
  • Health & Well-being Benefits
  • Health care benefits
  • Paid time off such as vacation, sick leave, and parental leave