E-Commerce & Merchandising Manager

New York City, NY (On-site)

Salary Not AvailableSenior LevelFull time

Posted 3 weeks ago

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Job Summary

Own wholesale and direct revenue to premium art buyers while running the online shop end to end, from outreach and negotiations to fulfillment and service.

  • Wholesale & direct channel revenue: own outreach, consignment terms, and buyer relationships.
  • Operations & content: run storefront, product listings, fulfillment coordination, and customer service.
  • Production & merchandising: collaborate on designs and bring merchandise to market.

Job Description

Responsibilities

  • Originate and fulfill wholesale orders by proactively outreaching to museums, galleries, and cultural institutions
  • Build and maintain a contact list of institutions carrying the brand's associated artworks, identifying the right buyers and merchandise decision-makers at each
  • Pitch consignment and wholesale arrangements (ship product, collect payment upon sale)
  • Drive revenue growth across both direct-to-consumer and wholesale channels
  • Produce original photo and video content for the online shop
  • Write and post product listings and marketing content optimized for e-commerce
  • Manage the day-to-day operations of the online storefront
  • Handle all customer service communications including order inquiries, shipping updates, and quality issues
  • Manage vendor relationships and coordinate with fulfillment partners
  • Maintain responsive, professional email correspondence

Requirements

  • A seasoned, results-driven sales professional — ideally with experience in consumer goods, merchandising, or a branded lifestyle/arts context
  • Comfort operating independently and owning outcomes end-to-end
  • Experience with e-commerce platforms and digital content creation
  • Strong written communication skills for customer and vendor outreach
  • Hustle, polish, and the ability to represent a premium brand with discretion

Preferred

  • Existing relationships in the museum, gallery, or cultural retail space are a strong plus
Kehinde Wiley Studio logo

Kehinde Wiley Studio

Kehinde Wiley Studio is a retail company based out of 148 INDIA ST, Brooklyn, New York, United States.

Founded in 2009
Brooklyn, New York, USA
9 employees (3 in marketing)

Traffic Signals

Monthly Visitors
19.4K
Traffic Source Mix
Search
71%
Direct
27.1%
Referral
1.4%
Social
0.5%

Headcount Trend

Current headcount: ~9

Marketing Team

Marketing Roles Posted (Last 30 Days)
1