E-Commerce Director at Close the Loop USA | Southlake, TX

E-Commerce Director

Southlake, TX (On-site)

Salary Not AvailableDirector/Executive5+ years expFull time

Posted 4 months ago

The other 99% submit and hope. You're about to do something different.

Drive end-to-end e-commerce strategy for global revenue growth.

Own and lead the overall e-commerce strategy with revenue growth, margin improvement, and global expansion
Must-have: 5+ years of experience in e-commerce, marketplace management, or digital channel leadership
Standout: Global expansion experience across geographies and channels

Own and lead the overall e-commerce strategy with a strong focus on revenue growth, margin improvement, and global expansion
Identify, evaluate, and launch new sales channels and marketplaces (domestic and international)
Drive expansion into new geographies, ensuring localized strategies for pricing, fulfillment, and compliance
Continuously assess market trends, competitor positioning, and emerging platforms to maintain a competitive edge
Define and execute channel-specific product assortment strategies to ensure optimal product placement and performance across all e-commerce platforms
Optimize performance across all channels (Amazon, Walmart, Mercado, Ebay, Shopify, and others) with a focus on maximizing ROI and reducing cost structures
Develop and execute strategies to lower marketplace fees, improve net margins, and negotiate better terms where applicable
Monitor and manage key metrics including ACoS, TACoS, ROAS, conversion rates, and contribution margins
Implement pricing, promotion, and assortment strategies to improve both top-line and bottom-line performance
Own relationships with major e-commerce platforms and partners, ensuring we leverage all available programs, tools, and growth opportunities

5+ years of experience in e-commerce, marketplace management, or digital channel leadership
Proven track record of scaling e-commerce operations and driving measurable revenue growth
Strong experience with multi-channel platforms (Amazon, Walmart, Shopify, Ebay, and emerging marketplaces)
Deep understanding of performance marketing metrics (ACoS, TACoS, ROAS, contribution margin)
Experience with Rithum (Channel Advisor) or similar channel management platforms
Strong analytical and strategic thinking skills with a data-driven approach
Experience in global e-commerce expansion is highly preferred
Knowledge of fulfillment models (FBA, WFS, 3PL, direct fulfillment)
Excellent communication, leadership, and stakeholder management skills
Ability to operate in a fast-paced, high-growth environment