Director, Prepaid Go to Market

Atlanta, GA (Hybrid)

$185K/yr – $205K/yrDirector/Executive10+ years expFull time

Posted 4 months ago

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Job Summary

Leads the US Prepaid and Digital Wallet go-to-market, growth, and cross-functional alignment, shaping GTM strategies, campaigns, and retention initiatives. Requires senior GTM leadership, strong financial acumen, and deep ecosystem knowledge. Benefits and growth-focused responsibilities accompany a collaborative, customer-centric approach.

Job Description

Responsibilities

  • Lead the go‑to‑market strategy, revenue plan, and growth delivery for US Prepaid and Digital Wallet.
  • Drive retail and digital acquisitions by partnering with Sales and Marketing to develop campaigns, sales materials, funnel optimization, and promotional strategies.
  • Engage and enable sales teams with tools, training, and collateral to accelerate product adoption across channels.
  • Develop repeat‑usage and retention strategies, including pricing, marketing initiatives, and customer experience enhancements.
  • Define KPIs and lead performance measurement, using data insights to optimize go‑to‑market plans.
  • Manage product value proposition and positioning, ensuring offerings remain competitive and aligned with market needs.
  • Collaborate cross‑functionally to influence product innovation, enhance customer experience, and deliver strong financial outcomes.
  • As the primary advocate for US Prepaid and Digital Wallet solutions, you’ll lead cross‑functional alignment, guide campaign strategy, and use market insights to fuel growth.

Requirements

  • Bachelor’s Degree or equivalent skills are required, with 10+ years of experience in general management, strategy, or marketing within financial services or payments; prepaid, digital wallet, or digital banking experience strongly preferred.
  • Proven senior‑level go‑to‑market leadership, including defining strategic roadmaps and driving measurable business outcomes.
  • Strong commercial and financial acumen, with experience in pricing, forecasting, and full P&L ownership.
  • Deep understanding of prepaid card and digital wallet ecosystems, including issuers, processors, compliance, and digital customer experiences.
  • Successful track record leading cross‑functional teams and influencing stakeholders across all organizational levels.
  • Exceptional communication, negotiation, and presentation skills, paired with the ability to lead through ambiguity and manage multiple priorities.
  • Customer‑centric, analytically strong strategic thinker with hands‑on execution capability and lifecycle marketing expertise.

Benefits

  • Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few.
  • Your United States specific benefits include: Parental Leave Family First Programs Medical, Dental, and Life Insurance Tuition Repayment Assistance Program
Western Union logo

Western Union

3.7 Glassdoor

Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that. Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow. We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.

Founded in 1992
Denver, Colorado, USA
15K employees (545 in marketing)
68% recommend to a friend
60% CEO approval

Traffic Signals

Monthly Visitors
9.5M
Monthly Google Ads Budget
$615.5K
Traffic Source Mix
Search
39.5%
Direct
56.7%
Referral
2.6%
Social
0.5%
Paid
0.7%

Headcount Trend

Current headcount: ~15.2K

Marketing Team

Marketing Team Size
423 (3% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$800M
Last Raise
$800M
Post IPO Debt, 2 months ago

Funding History

  • Jan 2026
    Post IPO Debt • $800M

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