Responsibilities

• Grow and maintain referral relationships within the local healthcare community
• Meet with hospitals, rehab centers, senior living communities, case managers, and other referral partners
• Conduct client assessments and assist with onboarding new clients
• Oversee scheduling operations and caregiver coverage
• Recruit, interview, onboard, and retain caregivers
• Lead caregiver engagement and retention efforts
• Manage caregiver/client concerns and service issues
• Supervise day-to-day office operations and workflow
• Ensure documentation, compliance, and operational processes are completed accurately
• Manage and support the agency nurse and caregiver team

Requirements

• Experience in home care, healthcare operations, staffing, senior care, healthcare sales, or related leadership roles
• Strong communication and relationship-building skills
• Self-starter mentality with strong follow-through
• Ability to manage multiple priorities simultaneously
• Comfortable working both independently and collaboratively
• Positive attitude with strong emotional intelligence
• Willingness to be active in the community and build relationships in person
• Leadership mindset with strong accountability

Benefits

• 401(k)
• Flexible schedule
• Paid time off
• Bonus opportunities tied to performance and growth
• Profit-sharing / NOI participation opportunity
• Entrepreneurial growth opportunity with leadership visibility
• Flexible hybrid structure
• Supportive ownership team focused on long-term growth
• Opportunity to help shape the future of a growing healthcare organization