Director, Marketing Operations & Technology

New York City, NY (Hybrid)

$150K/yr – $190K/yrDirector/Executive8+ years expFull time

Posted 8 days ago

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Job Summary

Own Marketing Automation Platform architecture, lead lifecycle, and data integrity while coordinating Sales Engagement tooling, meeting routing, and AI-driven GTM initiatives across websites and funnel analytics.

  • Own MAP programs and Salesforce integration
  • Lead and optimize AI-native GTM tooling and analytics

Job Description

Responsibilities

  • Marketing Automation Platform: program architecture, lead lifecycle and scoring models, database health, segmentation, and integration with Salesforce. You've administered a MAP at this depth before and can build, troubleshoot, and optimize without outside help. You'll also evaluate and absorb new platforms as the stack evolves.
  • Sales Engagement & Enablement Tools: Administer and optimize Sales Engagement tools (eg Gong Engage / Outreach) for pre-sale sequences and engagement — ensuring tools are properly configured, adoption is high, and activity data flows cleanly back into Salesforce. You understand the relationship between engagement tooling and pipeline data and hold the standard on both with an eye on end user simplicity and understanding.
  • Meeting & Conversion Routing: Own meeting platforms from form submission through booked meeting — routing logic, SLA enforcement, rep assignment rules, and CRM activity logging. You'll ensure no lead falls through a routing gap and that every conversion event is captured correctly downstream.
  • AI-Native & Emerging GTM Technology: Lead the operationalization of AI-driven GTM tooling — conversational marketing via Qualified, signal-based enrichment and outreach workflows via Clay, and any emerging tools the GTM team brings forward. You know how to stand up an MVP, run a real test, and scale what works — and you have a point of view on where this space is heading.
  • Website & Lead Capture Infrastructure : Partner with marketing and web teams on form strategy, lead capture tooling, and the handoff from web behavior to CRM.
  • Funnel Reporting & Campaign Analytics : Build and maintain in-platform reporting across Marketo and Salesforce that gives marketing leadership real visibility into campaign performance, funnel conversion rates, lead quality, and attribution.
  • CRM Partnership: Work closely with the Salesforce Architecture team on anything touching the pre-sale funnel — lead and contact object health, campaign member data, lead-to-opportunity conversion logic, and CRM reporting.

Requirements

  • 8+ years in marketing operations, revenue operations, or a closely related function at a B2B SaaS company, with 2+ years in a senior IC or leadership role.
  • Must be an expert-level MAP (Marketo, Hubspot etc) administration — you've owned the MAP, architected programs, managed the database, and built the Salesforce integration.
  • Hands-on experience administering sales engagement platforms — Outreach, Gong Engage, or equivalent — with a clear understanding of how engagement data connects to pipeline.
  • Experience with meeting routing tools (ChiliPiper or equivalent) including routing logic, SLA configuration, and CRM activity logging.
  • Fluent in Salesforce as a marketing operations practitioner — you understand the data model, can build reports and dashboards, and can partner with the Salesforce team without needing one to translate.
  • Experience with AI-native GTM tooling — Qualified, Clay, or similar — and genuine curiosity about where signal-based marketing is heading. You've built something with these tools, not just evaluated them.
  • Able to produce funnel and campaign reporting natively in Marketo and Salesforce, and can frame data requirements clearly for analytics and engineering teams when deeper work is needed.
  • Comfortable operating across both an AI-driven GTM motion and a traditional demand generation model — you've worked in orgs running both and you know how to serve each without creating chaos.
  • Range across tools matters more than certifications. You pick things up fast, you figure things out, and you don't wait for someone else to build what the team needs.

Benefits

  • competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan.
  • Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!
  • education stipend to all employees!
  • flexible PTO policy, generous family leave program, and more!
VTS logo

VTS

2.7 Glassdoor

VTS is the commercial real estate industry’s only technology company that unifies owners, operators, brokers, and tenants in a single platform to capitalize on opportunities revealed in every square foot of their properties. In 2013, VTS revolutionized the commercial real estate industry’s leasing operations with what is now VTS Lease. Today, the VTS Platform is the largest first-party data source in the industry, transforming how strategic decisions are made and executed by CRE professionals across the globe.With the VTS Platform, consisting of VTS AI, VTS Lease, VTS Market, VTS Activate, and VTS Data, every business stakeholder in commercial real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 12 billion square feet of office, retail, and industrial space is managed through our platform worldwide. VTS’ user base includes over 45,000 CRE professionals and industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. To learn more about VTS, and to see our open roles, visit www.vts.com.

Founded in 2012
New York, New York, USA
657 employees (68 in marketing)
30% recommend to a friend
25% CEO approval

Traffic Signals

Monthly Visitors
157.6K
Traffic Source Mix
Search
35.5%
Direct
58.6%
Referral
4.8%
Social
0.6%
Paid
0.4%

Headcount Trend

Current headcount: ~654

Marketing Team

Marketing Team Size
36 (5% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$453.7M
Last Raise
$125M
Series E, 4 years ago

Funding History

  • Sep 2022
    Series E • $125M
  • Mar 2022
    Debt Financing • $150M
  • May 2019
    Series D • $90M

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