Director, Marketing Operations

New York City, NY (On-site)

$143K/yr – $318K/yrDirector/Executive12+ years expFull time

Posted 4 weeks ago

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Job Summary

Own the marketing operations function with a data first governance model, cross-functional GTM alignment with Revenue Ops, and a scalable MarTech and analytics stack that translates campaigns into measurable pipeline.

  • Lead a high performance ops team with disciplined processes and continuous learning.
  • Orchestrate data flows across warehouse and tools using ETL and Reverse ETL for a single source of truth.
  • Scale demand gen motion and ABM handoffs with Salesforce, Marketo, and AI powered ops.

Job Description

Responsibilities

  • Team Leadership & Management: Build, mentor, and manage a high-performing marketing operations team. Guide your direct reports in day-to-day execution while fostering a culture of continuous learning, technical excellence, and operational discipline.
  • Drive Cross-Functional Alignment: Act as the critical connective tissue between Marketing and Revenue Operations. You will spearhead cross-functional initiatives, ensuring tight alignment across go-to-market teams on data, processes, and revenue goals.
  • Strategic Advisory: Serve as the chief strategic advisor to the Demand Gen team, providing data-driven recommendations on campaign execution, funnel optimization, and sales motion alignment.
  • Data Architecture & Analytics: Oversee the data lifecycle across the marketing stack. Champion the use of robust ETL and Reverse ETL processes to synchronize data between our data warehouse and operational tools, ensuring single-source-of-truth reporting.
  • MarTech Strategy & Scoping: Continually evaluate and architect the marketing technology stack. You will be responsible for scoping new tools, managing vendor relationships, and implementing solutions that drive efficiency at scale.
  • Demand Gen & Sales Alignment: Build the operational infrastructure to support seamless sales motions. Partner closely with Revenue Operations and Demand Gen leaders to build dynamic lead scoring models, complex routing logic, and strict SLA tracking to ensure no lead is left behind.
  • Reporting & Attribution: Design and maintain advanced dashboards that provide full-funnel visibility. Translate raw data into actionable insights for marketing and sales leadership to guide future strategies.
  • Process Engineering: Identify bottlenecks in the current marketing-to-sales handoff and build scalable, automated processes to solve them.
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Navan

3.5 Glassdoor

Navan is the leading all-in-one business travel and expense management solution that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Founded in 2015
Palo Alto, California, USA
3.1K employees (151 in marketing)
58% recommend to a friend
56% CEO approval

Traffic Signals

Monthly Visitors
1.1M
Monthly Google Ads Budget
$316.2K
Traffic Source Mix
Search
22.8%
Direct
64.1%
Referral
11.1%
Social
1.4%
Paid
0.5%

Headcount Trend

Current headcount: ~3.1K

Marketing Team

Marketing Team Size
106 (3% of company)
Median Career Experience
10 years
Median Tenure
2 years
Marketing Roles Posted (Last 30 Days)
5

Funding

Total Funding
$2.2B
Last Raise
$400M
Convertible Note, 11 months ago

Funding History

  • Apr 2025
    Convertible Note
  • Dec 2022
    Debt Financing • $400M
  • Oct 2022
    Series G • $154M

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