Responsibilities

• The Director of Marketing provides senior-level strategic leadership for all marketing, communications, brand, and customer experience functions at Lifeworks.
• This role holds enterprise-wide strategic decision-making authority for marketing strategy, brand governance, market positioning, public relations, advertising, customer lead generation, referrals, and integrated communications.
• The Director advances organizational visibility and engagement through a unified brand strategy, oversees organization-wide marketing and customer experience frameworks, and establishes robust systems for performance measurement—including KPIs, dashboards, and reporting models that inform executive decision-making.
• This role leads the Marketing team and manages external partners to ensure cohesive execution across all channels, strengthening the Lifeworks mission and driving sustainable, long-term growth.
• What we offer employees
• Lifeworks offers a comprehensive benefits package which includes:
• - 18 days of PTO accrued in the first year of employment
• - 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
• - Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage
• - Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage

Requirements

• Bachelor’s degree in marketing, communications, business, nonprofit management, or a related field.
• 7–10 years of progressive experience in marketing, communications, customer experience, or business development, including leadership roles.

Preferred

• Graduate degree in Marketing, Communications, or MBA.
• Nonprofit or human services sector experience.

Benefits

• Lifeworks offers a comprehensive benefits package which includes:
• - 18 days of PTO accrued in the first year of employment
• - 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
• - Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage
• - Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
• - Up to $3,000 annually in tuition reimbursement and student loan forgiveness when eligibility requirements are met
• - 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions
• - Employee Assistance Program (EAP)
• Why Work at Lifeworks
• Lifeworks is an industry leader on the forward edge of partnering with people with disabilities in innovative, person-centered ways. Disability inclusion is our true north, guiding every service we provide and ensuring that people with disabilities have opportunities, can thrive, and defy expectations. The Lifeworks Team is collaborative, passionate, and strategic, using a person-centered approach to increase access in our communities.