Director of Marketing & Community Engagement

Youngstown, OH (Unknown)

$23/hr – $25/hrSenior Level3+ years expFull time

Posted 1 day ago

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Job Summary

Lead Chick-fil-A Austintown’s marketing and community initiatives, owning strategy, partnerships, catering growth, and digital brand management across the Mahoning Valley.

  • Oversee a two-person marketing team
  • Drive community partnerships, events, and fundraising
  • Develop and execute catering and digital marketing plans

Job Description

Responsibilities

  • Leadership & Strategic Planning: Lead and oversee marketing team consisting of 2 direct reports: Marketing Leader and Marketing Assistant
  • Create a yearly, quarterly, and monthly Sales & Marketing plan
  • Take full responsibility for putting the plan into action
  • Maintain vision alignment with the Operator and leadership team
  • Community Engagement & Business Development: Community blitzing (leading with food) to establishing long-term, successful partnerships in Mahoning County.
  • Create outside sales opportunities with schools and pharmaceutical reps
  • Partner with Marketing Leader to execute at minimum of one community connection night each quarter (i.e. Daddy Daughter Night, Valentine's Dinner, Bingo etc.)
  • Fundraisers, Donation Requests, and Spirit Weeks
  • Responding to all donation requests within 1 week of submission
  • Concessions and Third-party Sales

Requirements

  • Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
  • 1-3 years of experience in marketing, community engagement, social media, or event planning preferred
  • Self-starter, creative, and flexible
  • Observe systems, results, and people, then provide insight/coaching to the leadership team to help achieve results
  • Treats team members with high levels of professionalism, honor, dignity, and respect
  • Provide high-level coaching examples and leadership-skill training to leaders
  • Build rapport with team members and leaders alike by being a servant-hearted resource
  • Exceptional time management skills
  • Desire to create a positive impact on our local community
  • Excellent interpersonal, teamwork, and leadership skills

Benefits

  • Competitive Pay
  • Monthly Individual Coaching with External Executive Coach ($390/month value)
  • Health Insurance (Monthly Employer Contribution – Medical = $1250, Dental $75, Vision $25)
  • Life Insurance (Monthly Employer Contribution = $10)
  • Paid Time Off: 2 Weeks
  • Sundays Off
  • Free Food (On & Off Shift)
  • 50% Off Catering Orders
  • Clothing Stipend ($500 Annual)
  • Employee Assistance Program (Coverage for Counseling, Financial Planning, Legal Support/Resources)
Chick-fil-A Restaurants logo

Chick-fil-A Restaurants

Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by independent Owner-Operators in more than 3,000 restaurants across the United States, Canada, and Puerto Rico. Chick-fil-A Owner-Operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. For their Team Members, Chick-fil-A Operators are committed to providing a welcoming and supportive culture, personal and professional growth opportunities, and the flexibility to thrive inside and outside of work. Chick-fil-A, Inc. is a family-owned and privately held company that was founded in 1967 by S. Truett Cathy.

Founded in 1946
Atlanta, Georgia, USA
70K employees (1,245 in marketing)

Traffic Signals

Monthly Visitors
11.4M
Monthly Google Ads Budget
$1.3M
Traffic Source Mix
Search
62.8%
Direct
31.2%
Referral
4%
Social
0.7%
Paid
1.3%

Headcount Trend

Current headcount: ~70.2K

Marketing Team

Marketing Team Size
1,245 (2% of company)
Median Tenure
6.8 years
Marketing Roles Posted (Last 30 Days)
4

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