Director, Marketing and Communications at LaGuardia Gateway Partners | New York City, NY | $175K/yr – $195K/yr

LaGuardia Gateway Partners

Director, Marketing and Communications

New York City, NY (On-site)

$175K/yr – $195K/yrDirector/Executive7+ years expFull time

Posted 6 weeks ago

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Job Summary

Owns a full stack Marketing and Communications function for Terminal B, blending brand stewardship, media and crisis comms, stakeholder engagement, and data-driven oversight to drive guest experience and revenue outcomes.

Ownership: Terminal B brand, corporate marketing programs, media relations, and executive messaging across internal/external touchpoints.
Partnerships and visibility: Align with Port Authority, airlines, concessions, and partners to coordinate events and messaging that affect revenue and guest experience.
Tech and measurement: Implement AI-enabled tools, dashboards, CMS, and reporting to enable rapid insights and risk management.

Job Description

Develop and execute the integrated Marketing and Communications Strategy for LaGuardia Gateway Partners and Terminal B, aligned with corporate objectives, commercial priorities, guest experience goals, and stakeholder expectations.
Serve as a strategic advisor to the Executive Team on brand positioning, reputation management, stakeholder engagement, and communications.
Establish annual objectives, budgets, performance metrics, and reporting frameworks for all marketing and communications activities.
Develop and implement internal, external, executive, community, and crisis communications strategies.
Lead media relations and support executive communications, thought leadership, presence at industry events, presentations, and stakeholder messaging.
Proactively manage reputational risks and communication opportunities affecting the organization.
Lead corporate and commercial marketing initiatives that strengthen Terminal B's brand, support business performance, and enhance the guest experience.
Own and manage the Terminal B brand, ensuring consistency across all communications, campaigns, and guest touchpoints.
Oversee social media, content development, events, partnerships, sponsorships, and other engagement initiatives.
Manage the Commercial Marketing Fund and ensure investments deliver revenue growth, measurable business and guest experience outcomes.

LaGuardia Gateway Partners

Welcome to the new LaGuardia Terminal B. LaGuardia Gateway Partners (LGP) is the private organization selected by the Port Authority of New York and New Jersey to redevelop and manage LaGuardia Airport's Terminal B. In 2022, LaGuardia Gateway completed its historic $5.1B redevelopment of Terminal B - on time and on budget. The following year, Terminal B was awarded a perfect 5 star rating from Skytrax, as well as named 'World's Best New Airport Terminal'.LaGuardia Gateway Partners is composed of Vantage Group and Meridiam for development and equity investment with Vantage Group leading the management of the terminal operations.

Founded in 2016

Queens, New York, USA

108 employees (4 in marketing)

laguardiab.com